PABX Query / Switchboard routing?

ultramel1987

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Joined
Dec 31, 2010
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For premicells lines connected to a switchboard:
if i call out from my "office phone" to a cell number, and that person whom I called - calls me back, how come in some cases they get routed to the switchboard, and in other cases then get routed to a office phone in a different office to mine?
thank you
 
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