Package Upgraded Automatically?

chewza

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Joined
Mar 11, 2018
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Hi Guys

So I have been on a Capped package (200GB + 200GB) for R917pm for a while. (20mbps down).
The new package offerings on their site for R917 Mbps per month give you 40 Mbps down and Uncapped and UnShaped.

So they sent this mail saying they are upgrading my speed to 40mbps just during lockdown. I then checked their website, and my cap seem to be in the Terabyte range, but hard to tell for sure..... Dashboard is pretty confusing

So have they automatically upgraded me to the new package benefits for R917, or left me on my old one? Hard to tell for sure. They are not very responsive to my support logs, and don't seem to understand my question....

Anyone have any idea?

@AfriFella ; @Afrihost-Gian

Regards
Chris
 
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