Packet data:Authentication failed?

[mooey1232003]

I cant connect it says packet data:Authentication failed when i try to connect.I ported to virgin and my number got switched today.Yesterday i could connect but since last night i couldnt connect. I am using a nokia n70.

 

[blue-eye-boy]

What I would do is to delete the old wap and mms settings, and download them again. Then make another chargeable call, switch the phone off and on and try again. I know this may sound stupid, but sometimes the strangest things work. If still not try Gerald or scus on this forum. Hope this helps.

 

[mooey1232003]

I tried that now and it didnt work.Thanks for the help anyway

 

[GTVM]

Hi Mooey1232003,

PLease would you send an email with your contact details to either Shane or Fortune, they are my tech support guys who support the forum members. If you have any issues please pm me.

[email protected]
[email protected]

Regards,

Gerald.

 

[mooey1232003]

Thanks. I e-mailed [email protected]

 

[ndlovu_f]

Hi Mooey1232003,

Thank you for sending through your details, really appriciated. I just wanted to clarify that when you port a number to us, we need to update routing tables from the donor network. This is done by sending to us the cell number and IMEI. Unfortunately this is not automated and needs to be done manually.

Hope this helps

 

[GASAN]

ASK YOUR SP TO LOAD OR RELOAD THE SERVICE AS IT FOR SOME UNKNOWN REASON GOES MISSING I HAVE JUST CONFIRMED THIS WITH VODACOM DATA ON 082155 AND IT SOLVED MY PACKET DATA FAILED ON 4 DIFFERENT SIMS AND PHONES.