Packet Loss

[vandervyver10]

Good day

Hope all is well ?

I am getting Packet loss for weeks now, Every day from about 16H00 its starts to effect my line, And from about 18H00 it starts to get even worst. i am unable to do any online gaming... Whats up @PBCool

 

[PBCool]

Hi there, is it only in this game? And what game is it? Also what FNO and area?

 

[v3n0m0uS]

Looks like Fortnite?

 

[vandervyver10]

Hi Its Fortnite.

And It does the same on other games lik rocket League with SA servers.

Frogfoot is fno.

 

[PBCool]

Hi Its Fortnite.

And It does the same on other games lik rocket League with SA servers.

Frogfoot is fno.

Have you logged a ticket with us as yet? if across multiple games including local it is more than likely loss on your line.

 

[vandervyver10]

i have logged 4 tickets. No one comes back to me.Latest ticket number 20200309-391157

I have phone you guys without success.

Please i am paying for a service that i cant use atm...

 

[PBCool]

i have logged 4 tickets. No one comes back to me.Latest ticket number 20200309-391157

I have phone you guys without success.

Please i am paying for a service that i cant use atm...

I have escalated for you, we will need to do some tests to check for packet loss and escalate with FF

 

[vandervyver10]

Thank you,
Greetings