Packges may have changed but the call centre didn't

[jem]

Called the packages call centre, since they have been 'trained' in the new packages, figured there may be at least some answers there. Not just about the new packages, but also about timelines / notice periods etc etc

Ring Ring...
Welcome to iburst
blah blah (voice recording)
Auto - Transfers to the callcentre
Ring ring.
click.


Naaaaiiiiice.

Launching Dec. 1 Eh...

 

[jem]

Decided, hey why not phone the brick and mortar store in Menlyn, since the callcentre seems to have commited mass suicide (and who can blame them).

Get through... sounds like the worst skype line in history... barely understood the 'hello?' on the other end...

10 seconds of repeating everything veeeeeerrrrryyyyy sllllooooowwwwwllllyyyyy and I gave up. Managed to establish that it was definitely the iburst shop, but beyond that was a loser.

Guess they were using iBurst + iCall since it's an 087 no.

FAIL.