Pastel- Need some help please

Tammyvdh

Member
Joined
Aug 12, 2011
Messages
21
Reaction score
2
For some reason I cannot change the setting in my Petty Cash / Process Cash Books to give a refund to a Customer. It only allows for G (General Ledger) account to be shown. I look under settings, but can't find out why its doing that.

I had a client come in and collect cash that he overpaid. we filled out a receipt and had them sign it. So, its a refund. It has to be refunded out of Petty cash, but can't get the GCS column to go to C. If I put C and I go to the next column, it automatically changes it back to G.
 
Have you tried calling Pastel support? The waiting time on the phone is long, but they pretty clued up.
 
Top
Sign up to the MyBroadband newsletter
X