Pathetic Service from Afrihost

kapilza

Active Member
Joined
Jan 16, 2013
Messages
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I logged a request regarding slow internet speeds on 23/03. Today is the 30/03 and the matter is not resolved. I need to find out who I can escalate this to. I sent quite a few request through via clientzone and today my support tickets [#EXY-677-82200] have disappeared. I'm paying for an 8Mb line and my actual download speed is < 1Mb (see attached pics). Is Afrihost going to refund me accordingly since I cannot use 80-90% of my line speed ?
 

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