Months of internet issues, online support helps not at all since they stop working before the issue manifests.
After guessing the support lead's email and contacting her, then supplying the necessary data, the follow-up is to send a PHOTO of my laptop being connected and of the results because "Excel documents can be edited". So now they're accusing me of faking ping results?!
Is this a ****ing joke, Webafrica? Over fifteen years with you and suddenly you decide I'm a liar?
I'm just going to cancel unless someone with a ****ing brain contacts me to resolve this and stops treating me like a toddler on a leash.
After guessing the support lead's email and contacting her, then supplying the necessary data, the follow-up is to send a PHOTO of my laptop being connected and of the results because "Excel documents can be edited". So now they're accusing me of faking ping results?!
Is this a ****ing joke, Webafrica? Over fifteen years with you and suddenly you decide I'm a liar?
I'm just going to cancel unless someone with a ****ing brain contacts me to resolve this and stops treating me like a toddler on a leash.
