Compl33t, please elaborate on the payment method that you used...Compl33t said:
I assumed (probably incorrectly) that you paid via Internet Banking with your own bank...-
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Paying Telkom Bill by Internet
- Thread starter Compl33t
- Start date
I assumed (probably incorrectly) that you paid via Internet Banking with your own bank...I used the ebucks site. FNB. You add a "pre-defined" receiptent(sic), select Telkom Telephone Account, and add the unique number on the back of you bill as the reference number. I called the helpline before I did anything, and they assured me this was the correct way of doing it...so If all's not sorted out by Teusday...g0d help me I'm going to kill someone.
Compl33t, I also use FNB/eBucks IB, and in my experience transferring from FNB to ABSA (in particular) is a same day transfer (money in ABSA account by evening).
However, when you pay a popular recipient like Telkomonopoly, where a payee account number with the recipient must accompany the payment, the banks wait until the evening & then run a batch job (tape) that does stuff with suspense accounts and debits the payee accounts & then the bank will request ACB to credit the money as a lump sum for all payments from bank customers to Telkomonopoly on that day, next the recon with amounts to be credited to each of the Telkomonopoly telephone accounts is obtained by Telkomonopoly from the bank and Telkomonopoly would electronically extract & process that list, thereby recording payments on each of the payee's Telkomonopoly accounts.
Now ACB transfers do usually take 2 days between payee bank, ACB and then recipient bank, sometimes longer if over a weekend or public holiday. So, if it has been longer than 2 business days, the fault is probably with Telkomonopoly for not having processed the credits to individual telephone accounts...
However, when you pay a popular recipient like Telkomonopoly, where a payee account number with the recipient must accompany the payment, the banks wait until the evening & then run a batch job (tape) that does stuff with suspense accounts and debits the payee accounts & then the bank will request ACB to credit the money as a lump sum for all payments from bank customers to Telkomonopoly on that day, next the recon with amounts to be credited to each of the Telkomonopoly telephone accounts is obtained by Telkomonopoly from the bank and Telkomonopoly would electronically extract & process that list, thereby recording payments on each of the payee's Telkomonopoly accounts.
Now ACB transfers do usually take 2 days between payee bank, ACB and then recipient bank, sometimes longer if over a weekend or public holiday. So, if it has been longer than 2 business days, the fault is probably with Telkomonopoly for not having processed the credits to individual telephone accounts...
The Telkom Online Payment Web Site is offline again. This is the second time that this has happened just as I wanted to make a payment. They just don't care. Odds are that it will remain the situation until Monday morning. Any other telecoms company would kick some butt to rectify this as they are losing money but Telkom? Hey Wena!
Noble_Nanobot
Well-Known Member
Clipse said:
... sorry for deviating from the topic ... but thats a new one ... habadaba
Active Member
it works 100%, i get an email from then about a week before i need to pay (before the account arrives via snailmail) and i pay via internet banking