PC Freeze - Applications Open with No Interaction

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RuanSmit

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Hello MB!

I have the strangest issue at the moment and I'm struggling to identify the issue to problem solve it

*System specs attached

My applications (Chrome, VLC, Zoom,etc) freeze randomly. I can still alt+tab between them but cannot interact with them (the buttons, scroll, end call, click on menu items,etc). Where it then freezes.

Task Manager opens and I can close applications but it sometimes doesn't respond to it.

Ive tried viewing event viewer (clear log to view new ones) but nothing extreme comes from it, only warnings but small ones (DIstributedComs). Nothing which looks like it would mess with my system.

Ive run Driver Easy and Driver Booster to see if its a driver issue and I've run the latest Windows 10 Update
Ive done cmd commands like scndsk (I think)

So what I would like to know if there's a sure-fire way to log what's happening to freeze my pc? Like software to track it?
Any other recommendations welcome, at my wit's end to try and identify this.

Thank you for any help!
 

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Bad memory is one culprit.. download bootable version of memtest 86 and boot to it from flash to test your memory..
 
WAslayer said:
Bad memory is one culprit.. download bootable version of memtest 86 and boot to it from flash to test your memory..
Click to expand...
Thanks for the mention of memtest 86. I'm busy building a bootable USB stick with Ventoy. Got Hiren and Win10XPE on there. But I also looking for quick and simple testing tools like this.
 
Memory seems likely.

Uninstall those dodgy driver programs.

Open Command Prompt as an Administrator and run "sfc /scannow" (no quotes).

Will tell you if there were any system file issues and repair them.
 
Rickster said:
Dodge software that.

Make a bootable Ubuntu USB and test in that.

Also install CrystalDiskInfo and see if any drives are failing.
Click to expand...

Thank you for the recommendations, I tried CrystalDiskinfo but I only saw these and no driver details (unless these were the ones you were talking about?)
 

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UrBaN963 said:
Memory seems likely.

Uninstall those dodgy driver programs.

Open Command Prompt as an Administrator and run "sfc /scannow" (no quotes).

Will tell you if there were any system file issues and repair them.
Click to expand...

Thank you for the recommendation, I tried
sfc /scannow
and
DISM.exe /Online /Cleanup-image /Scanhealth && DISM.exe /Online /Cleanup-image /Restorehealth

Both came out clean.
 
Im wondering if this could be a GPU driver issue? Whats the best step to roll back on drivers (Factory reset of some sort?)

Appreciate all the input, literally banging my head against the wall since its affecting my work now :/
Or Motherboard driver? Im downloading the latest chipset driver now

When I run event Viewer these consistently come up after a freeze,could they be affecting this in any way?
Log from System on Event Viewer. I reset Application Event Viewer log to see if it says anything new.

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscDataProtection
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

AND

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

AND

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.SecurityAppBroker
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
Last edited:
I see you have an AMD system. Any chance you're running NZXT CAM in the background?

Your symptoms sound very similar to a known issue where NZXT CAM causes AMD systems to slow down and eventually freeze. The only fix is to then reboot the system and not leave CAM open in the background.

Edit: Source https://blog.nzxt.com/nzxt-cam-4-22-0-released/
 
Echo500 said:
I see you have an AMD system. Any chance you're running NZXT CAM in the background?

Your symptoms sound very similar to a known issue where NZXT CAM causes AMD systems to slow down and eventually freeze. The only fix is to then reboot the system and not leave CAM open in the background.

Edit: Source https://blog.nzxt.com/nzxt-cam-4-22-0-released/
Click to expand...
Thanks Echo ill check it out, how do I do this? Is it a setting in the software?

"and not leave CAM open in the background."

[UPDATE] I see they are bringing out an update. I updated my chipset, would that help at all?
 
Do an in-place upgrade.
Download the latest Windows 10 ISO with the Media Creation Tool. Save the ISO.

Double click the ISO to mount it.
Open the ISO in your This PC (it's a virtual drive).

Start Windows Setup.
Do an install which keeps all your Apps and Data.

Update Windows afterwards. Test again.
 
RuanSmit said:
Im wondering if this could be a GPU driver issue? Whats the best step to roll back on drivers (Factory reset of some sort?)
Click to expand...

www.wagnardsoft.com

Display Driver Uninstaller (DDU) V18.0.3.9 Released.

Display Driver Uninstaller (DDU) V18.0.3.9 Released. ChangeLog: AMD: AMD streaming Audio removal. AMD: AMD Link removal. All: More logs for when the impersonation fail on some process. All: Misc fixes and enhancements to the Interfaces removal. All: Fixed a DDU crash on system with bad registry...
www.wagnardsoft.com www.wagnardsoft.com
 
RuanSmit said:
I feel you on this one lol
Click to expand...
Once my PC was going batshit crazy so I pulled the plug, pressed the power button about 10 times, plugged it back in again and the MF was right as rain. Some times science is more art than science.
 
My i5 Laptop/Media Player did the exact same thing, daily (sometimes twice) closing Chrome fixed the issue 9/10 times. Memory Test came out clean, Dell self-diagnostics and SFC Scan - also clean.

When it freezes, the Task Manager Performance Graphs also freezes, BTW.

Now I know the 2TB Media Storage drive is not healthy, but that should not have caused the symptoms I was seeing.

Since, I had two extra 8GB sticks lying around, I decided to replace the RAM (can't remember if I replaced the SSD as well, but I am pretty sure I did not) and gone was the issue.

Been almost a year, and last week for the first time I had a similar freeze again. But my system uptime was high, so I restarted to install some updates.
 
You may have the same problem I recently faced... go to your Event viewer -> System as soon as it happens (restart if you need to)

In my case it was the device - HID Compliant Headset. -> in Device manager go to Events and see if there were issues starting the device up, in my case I just disabled it, no noise since then, also don't need it.

I have disabled this device in Device Manager, no funnyness since then.
 
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