PC Freezing please help

D

DrewChan

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Joined
May 19, 2010
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Location
Cape Town
Specs:

Club3D 5770 Overclocked edition
Fjitsu Motherboard
460 eXtreme power PSU
i3 540 Processor 3.2ghz
1 x 2GB & 1 x 1 GB DDR3 Ram (2 x chips)
37" HDTV
Connected via HDMI 1920 x 1080

I have been recieving the ATI display driver stopped responding and has successfully recovered error.

Took the PC into the guys I bought it from and they recommended a format, formatted a partition on my pc with a fresh install of windows 7, installed latest catalyst drivers but no dice, ramped my fan speed up to 100% to troubleshoot and it definitely helped, stopped getting the error but pc starts seriously lagging after a while (playing spore & Black and White 2) playability also increases if I down the res from 1920 x 1080. This seems to indicate overheating n my opinion but I haven't seen the card go above 57 degrees.My chassis has no fans but with everything at stock should it overheat :/ especially on old games.

Been browsing forums for ages and seen everything from people blaming windows updates to ram issues.

Any ideas would help.
 
Install MSI Afterburner software to monitor your graphic card temps.

Download and test for graphic card stability using FurMark. Download Prime95 or OCCT to test CPU and RAM stability.

I actually had a similar problem last week on a clients PC, turned out it was codecs. Every time we plugged the speakers in, the PC would lag every minute or so.
 
I had exactly that same problem! Had all my hardware tested by the techs, everything tested 100%, still kept getting the same error. I installed Ubuntu on the machine, same hardware and everything. Never had a problem again. Seriously, I tried everything to fix it, once I got rid of Windows and installed Linux, problem solved!
 
Well ran furMark for 20 mins, max temp = 83 degrees, no artifacts that I could see, not sure how long you're meant to run if for, busy running prime95, no hiccups yet, i wish something would bombout si i'd know what to replace
 
Hi DrewChan,

We had a very similar problem on a client's PC. The card would start lagging in certain games that use DirectX and the driver would also crash (after about 20 minutes).

Even the most stressful OpenGL apps would be fine though (FurMark ran without any problems).

We tried every form of troubleshooting possible. At the end of the day, we tested the card in another machine that also had an ATi graphics card that was running perfectly. Once we put the card in that machine and had the exact same problem, we knew that it was the card itself that was faulty.

We RMA'ed the card and the new one worked perfectly. Very tricky problem to diagnose though, because of the nature of the crash (Just that lag followed by driver error, no BSODs, no artifacting).

Given what you've said and the troubleshooting that you've already done, I would seriously consider the possibility that it's the card that's faulty.
 
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Thanks Ratwiz, gonna try a chipset & Bios update, some people have had success stories with this. Otherwise I'll send the card in.

Any further advice/ experiences with this issue would still be appreciated.
 
This becomes more and more confusing, updated Motherboards Bios last night, PC runs better in general, no more lag during gameplay, no more display stopped respondning and then Suddenly BAM game freeze with vertical lines, had to exit via task manager. Never had this one before :/
 
Run MicroScope Diagnostic Suite on that PC. Run the full batch of tests.
 
Ratwiz said:
Hi DrewChan,

We had a very similar problem on a client's PC. The card would start lagging in certain games that use DirectX and the driver would also crash (after about 20 minutes).

Even the most stressful OpenGL apps would be fine though (FurMark ran without any problems).

We tried every form of troubleshooting possible. At the end of the day, we tested the card in another machine that also had an ATi graphics card that was running perfectly. Once we put the card in that machine and had the exact same problem, we knew that it was the card itself that was faulty.

We RMA'ed the card and the new one worked perfectly. Very tricky problem to diagnose though, because of the nature of the crash (Just that lag followed by driver error, no BSODs, no artifacting).

Given what you've said and the troubleshooting that you've already done, I would seriously consider the possibility that it's the card that's faulty.
Click to expand...

I have an old 8800GTS 640mb that I know is faulty which has the same symptoms. Send your card in for RMA.
 
Looks like you're right sharkbait, I underclocked the card last night to 1000/700 and games ran perfectly for about 6 - 7 hours. Card can't handle its own default clocks. Well I am no expert but this does pretty much ensure its a card fault right :/
 
DrewChan said:
Looks like you're right sharkbait, I underclocked the card last night to 1000/700 and games ran perfectly for about 6 - 7 hours. Card can't handle its own default clocks. Well I am no expert but this does pretty much ensure its a card fault right :/
Click to expand...

Yup, get it RMA'ed. You can explain exactly what the problem is, so there should be no hassle in getting in swopped out quickly.
 
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