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I have an iPhone 6 and while I can make and receive calls and sms with no problems, every time I attempt to go online (mail, Safari, apps, etc) I get an error message:
"Could not activate cellular data network. PDP authentication failure".
After attempting all the "fixes" I could find online with no luck I went to a Vodacom store but they had no idea what to do. I have also spoken to a consultant but all they could do was read from the faq that a sim swap is in progress when this is not the case.
This is what I have been mailed about the issue, when this is not the issue at all:
This started a couple of days ago. I have had no problems with this sim or number before then. Does anyone have any ideas on what the problem is and how it can be fixed?
I have an iPhone 6 and while I can make and receive calls and sms with no problems, every time I attempt to go online (mail, Safari, apps, etc) I get an error message:
"Could not activate cellular data network. PDP authentication failure".
After attempting all the "fixes" I could find online with no luck I went to a Vodacom store but they had no idea what to do. I have also spoken to a consultant but all they could do was read from the faq that a sim swap is in progress when this is not the case.
This is what I have been mailed about the issue, when this is not the issue at all:
This started a couple of days ago. I have had no problems with this sim or number before then. Does anyone have any ideas on what the problem is and how it can be fixed?