South Africa now has half a million "broadband" users.
But every day we see new posts complaining about slow performance, about the network falling to its knees at peak times, international downloads running at dial-up speeds...
It seems to be that Telkom has not scaled its network to support the growth in user numbers and in traffic per user. It is (over)charging for a service that it is in fact not able to deliver.
In the process, I suspect that it is also in breach of the ICASA 20:1 contention ratio rule. Why else would we see such appalling quality of service during the evenings?
Isn't it time Telkom came to the party, activated some more of the international bandwidth that it controls so tightly, and allowed SA broadband users to utilise the service we pay so much for?
And isn't it time that ICASA took out its regulatory stick, and applied it to the reluctant Telkom posterior?
But every day we see new posts complaining about slow performance, about the network falling to its knees at peak times, international downloads running at dial-up speeds...
It seems to be that Telkom has not scaled its network to support the growth in user numbers and in traffic per user. It is (over)charging for a service that it is in fact not able to deliver.
In the process, I suspect that it is also in breach of the ICASA 20:1 contention ratio rule. Why else would we see such appalling quality of service during the evenings?
Isn't it time Telkom came to the party, activated some more of the international bandwidth that it controls so tightly, and allowed SA broadband users to utilise the service we pay so much for?
And isn't it time that ICASA took out its regulatory stick, and applied it to the reluctant Telkom posterior?
