Phone line interfering with ADSL?

[pouroverguy]

Hi

Every time someone calls on my landline, I lose my internet connection. My landline and router are in different parts of the house. My router is plugged into a DSL filter, but this doesn't help. Is there anything I could do to fix it?

 

[longboy]

Call telkom.

 

[DJ...]

Filter is buggered or not plugged in correctly. Replace it...

 

[pouroverguy]

Filter is buggered or not plugged in correctly. Replace it...

Filter is brand new, I highly doubt that it's faulty

 

[DJ...]

Then ignore all advice and do you own thing then...

 

[longboy]

Hi

Every time someone calls on my landline, I lose my internet connection. My landline and router are in different parts of the house. My router is plugged into a DSL filter, but this doesn't help. Is there anything I could do to fix it?

There's your problem. Your router goes straight into the telephone outlet on the wall. Your phone goes into the DSL filter, then into the wall.

 

[covfefe]

There's your problem. Your router goes straight into the telephone outlet on the wall. Your phone goes into the DSL filter, then into the wall.

This be it.

 

[pouroverguy]

Then ignore all advice and do you own thing then...

I wasn't ignoring advice, just stating something. Didn't mean to offend...

 

[covfefe]

I wasn't ignoring advice, just stating something. Didn't mean to offend...

Dont fret, Shaun108 was right.

 

[pouroverguy]

Thanks Shaun!

 

[Niner]

And if you need phone and dsl on the same jack?

 

[LazyLion]

And if you need phone and dsl on the same jack?

You can buy a splitter that can handle that.

http://www.pricecheck.co.za/offers/75758377/Intellient+ADSL+Modem+Splitter+Adapter

 

[Niner]

Thanks, that looks a lot like the one I have, and mine still disconnects.

 

[Rickster]

You can buy a splitter that can handle that.

http://www.pricecheck.co.za/offers/75758377/Intellient+ADSL+Modem+Splitter+Adapter

Telkom and incredible connection have them. IC have the quality ones for R50,

 

[Rickster]

My setup

Jack-splitter-phone
.................-router


Then in the kitchen it's just a splitter with a phone.

 

[entrepr]

Thanks Shaun!

Is it sorted?

 

[LazyLion]

Thanks, that looks a lot like the one I have, and mine still disconnects.

How long have you had it?
They do need to be replaced every few years.
They can get hammered by lightning storms.

 

[Niner]

How long have you had it?
They do need to be replaced every few years.
They can get hammered by lightning storms.

Actually, I can't remember. I'll pick-up a new one this week and see. Luckily, I don't get many calls at home, so it's not a major issue. Thanks.

 

[entrepr]

My setup

Jack-splitter-phone
.................-router


Then in the kitchen it's just a splitter with a phone.

Ideally you have a filter on each phone line, no filter on the ADSL modem

 

[entrepr]

Actually, I can't remember. I'll pick-up a new one this week and see. Luckily, I don't get many calls at home, so it's not a major issue. Thanks.

You remove the handsets and the filters and test ADSL performance with the pure line. Rather look at the modem statistics (if you can) as well as a speedtest. Then you add the phone (with the filter inline on the phone line, not the modem) and see if this impacts the modem performance negatively. If it does, you know you need to change the filter