Phone line stolen!!

[MvanHeerden]

Hi,

So my Telkom ADSL line got stolen early Wednesday morning. I reported this to Telkom the next day and said it's urgent and that I run a business from home. Since Thursday I wasn't able to get any work done and they said a technician was already dispatched. Whats left of our line is still dangling in the air on the pole outside. I doubt very much anyone from Telkom came out yet... I also haven't received any call backs letting me know whats going on. Has this happen to anyone else here and can you tell me how long you have to wait for a new line to be installed? Will Telkom even bother installing a new line?

I'm actually now considering to cancel my line tomorrow morning and just go back to wireless. Problem is, I need about 100gb of data p/m.

My ADSL line was with Telkom for R299 and I had a 100GB capped account with Afihost for R199 - Total = R498.

Are there any wireless providers out there that can offer me more or less the same? Even 50gb would help. My budget is around R600 - R700 but can probably go a little higher if needed. I just need to get back online so I don't loose any more business..

Thanks.

 

[chrisc]

Friend on a farm in Philippi had his phone cables stolen 8 times in 2011/2012. One time they were stolen the same day they were replaced. Eventually Telkom told him, no more lines and gave him a wireless phone. Telkom also gave him a 5Gb internet account as well

 

[Segg]

AFAIK neotel has Uncapped LTE which only gets throttled after a specific amount of usage per package (it is stated)

 

[ENIAC]

Are you in the bitco covarage area ? , cause they deliver great service you can check their prices at : www.bitco.co.za/homebroadband , they have 2mbps , 5mbps , and 10mbps internet upload and download

 

[MvanHeerden]

Thanks guy's. Will have a look at Neotel and Bitco

Don't think I'm gonna waste anymore time with Telkom...

 

[shubz]

My line was stolen thrice last year, the first time Telkom replaced it within 2days. The 2nd time took 2 weeks. The last time it was stolen they uprooted all the poles in my road and placed them in our back yards. No incident since then, which has been more then 6 months.

 

[MvanHeerden]

Telkom is now busy putting in new cables Lets see how long before those get stolen too...

Maybe I should put some alarms and sensors outside and catch these #@$#% in the act.

 

[AstroTurf]

Hi,

So my Telkom ADSL line got stolen early Wednesday morning. I reported this to Telkom the next day and said it's urgent and that I run a business from home. Since Thursday I wasn't able to get any work done and they said a technician was already dispatched. Whats left of our line is still dangling in the air on the pole outside. I doubt very much anyone from Telkom came out yet... I also haven't received any call backs letting me know whats going on. Has this happen to anyone else here and can you tell me how long you have to wait for a new line to be installed? Will Telkom even bother installing a new line?

I'm actually now considering to cancel my line tomorrow morning and just go back to wireless. Problem is, I need about 100gb of data p/m.

My ADSL line was with Telkom for R299 and I had a 100GB capped account with Afihost for R199 - Total = R498.

Are there any wireless providers out there that can offer me more or less the same? Even 50gb would help. My budget is around R600 - R700 but can probably go a little higher if needed. I just need to get back online so I don't loose any more business..

Thanks.

We have the same issue once to twice a year.

We now have a dedicated 3g router specifically for this.
Line goes down we plug in the 3g and carry on with that till the line comes on again (also calling and escalating the problem about twice a day helps).