All the lines were down in Umhlanga CBD for most of January. Lines were down for two weeks in Umhlanga residential for around three weeks end of 2010. Telkom can no longer provide essential services as they no longer carry stock of the required replacement cables due to rampant theft from their own storage facilities. They now import some replacement cables on a per case basis. If this is a bulk fault it may take 2 weeks to 12 weeks. If it is just you, you be lucky enough to get it repaired in just two weeks.