Phone on voicemail, not ringing

[pampoenskyf]

I've lately discovered that some of my clients can't get hold of me. They say my phone goes straight to voice mail.
This is a random issue and does not occur all the time.

Is somewhat problematic in the sense that I don't know whos calls I've missed lately. What's the chance of it being a faulty simcard? I've had the same simcard for years now.

 

[MickeyD]

Cancel all your call diverts.
Switch off phone.
Restart phone.

 

[HavocXphere]

Let me guess...MTN?

Yeah I know a few people getting this.

 

[pampoenskyf]

Cancel all your call diverts.
Switch off phone.
Restart phone.

Thx MickeyD but I don't use diverts at all, ever.

 

[MickeyD]

Thx MickeyD but I don't use diverts at all, ever.

Same here. Checked your settings? Better safe than sorry....

 

[pampoenskyf]

Let me guess...MTN?

Yeah I know a few people getting this.

Ja swaer, MTN

 

[pampoenskyf]

Let me guess...MTN?

Yeah I know a few people getting this.

Should I take from this that the odds of it being a phone issue, is fairly close to zero?

 

[upup]

If your phone's "radio" is of/faulty then service provider cannot see it and it will go to voice mail.
make sure your phone is not in aircraft mode.
or maybe you work in a place where there is no sig.
or you have a nokia.

 

[Fulcrum29]

Let me guess...MTN?

Yeah I know a few people getting this.

Yep, true story. Switching phones, SIM swaps, complaining etc. does not provide any solution. I have during business hours every day about 4 or more calls going to voicemail without me knowing. Unfortunately I'm stuck with two business contracts... Long story, just wish to move on as quickly as possible.

 

[Kix]

I have the same issues with MTN and a brand new Samsung GS3.

Got a new sim card, cancelled all barring, phone still goes to voicemail often.

Very frustrating.

 

[Colin62]

Don't bother going across to Vodacom. It happens pretty regularly with them too, different SIMs, different phones, same issue.

 

[LCBXX]

This is a common problem with MTN. No delay until it goes to voicemail like what you get with poor reception; the call literally goes to voicemail as if the phone is switched off of diverted.

 

[pampoenskyf]

Lately all callers I've spoken to said they received the "caller busy" message. When I contacted MTN, the guy said it might be the sim, but after I told him I have a nokia n8 he quickly changed his tune. Apparently they've discontinued the N8 a while ago for exactly this problem. Seems like some kinda defect.

The contract only expires in April 2013, so I'm now using an entery level Samsung s5050 (i know...) - and what do you know, no problems. Bye-bye whatsapp