thedutchman said:
windows picture and fax viewer, and i tried to open it with something else, no luck
The fact that "Windows Picture and Fax Viewer" is being used to show the picture doesn't mean it's not a namespace but it does complicate the issue.
First thing I'd suggest doing is double click on the icon. Once the image has opened up in "Windows Picture and Fax Viewer", right-click on the image being shown and select "Properties", this should list the "Location" (i.e. file path) of the picture. Knowing the file path will allow you to delete the actual picture, the directory where the offending picture is located may also contain the files with the namespace extension DLL. If the directory looks suspect then it may be worth deleting the whole directory. If you run into problems doing this, "unlocker" will help
It may also be worth checking the "Add/Remove Programs" and seeing if there is anything suspect listed there.
Failing the above and after having performed a scan using "
Ad-Aware" your next best option is to go through all the processes listed in the "Windows Task Manager" and end them according to how suspect they appear. You can Google most processes to determine what their actual use is.
Once you've completed the above exercise it's probably best to get your friend to read some safe-surfing guides
