Please Assist Me......URGENT

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Bilal687

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Hi,Guys I recently pre ordered an S8 via the store...i called in they didn't not confirm nor send me a confirmation...but they said they did it:( so as a pre caution I pre ordered the s8 plus and s8 via the mtn online store,I with like to know if that is cancebale if I don't want it an also that do they have to phone me before they approve the contract!(I do have 3 other contracts with them)?Please help me I'm really stressed out
 
Did you just pre order or did you actually sign up? As in they did a credit check on you etc? Anyhow, if it's just a Pre order they will most likely still phone you to confirm everything once they have stock. If you signed up for a contract already, there is a 5 or 7 day cooling off period. Might even be longer. You can cancel within in those days.
 
3lOH55A said:
Did you just pre order or did you actually sign up? As in they did a credit check on you etc? Anyhow, if it's just a Pre order they will most likely still phone you to confirm everything once they have stock. If you signed up for a contract already, there is a 5 or 7 day cooling off period. Might even be longer. You can cancel within in those days.
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I did a pre order, they said this One of our dedicated agents will contact you to complete your application....when they phone am I allowed to say I don't want it ?if the store comes through ?
 
*facepalm* Do you do everything in duplicates? You first preorder the same phone twice, then ask for reassurance twice (on this thread and the S6 thread)?

To answer you in a way you'll understand:
No, you are fine.
No, you are fine.
 
Bilal687 said:
Don't want to end up being charged for 3,


Checking the order
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Still don't see how anyone on the forum can actually help you with either requirement...

Have you considered phoning the actual people you placed the orders with and asked?
 
Uh, I'd suggest waiting on the S8. Just in case there is an issue with it. You don't wanna get set up on the new device just to find out you have to revert to your old one because of an issue with the early batches
 
moedawood said:
Uh, I'd suggest waiting on the S8. Just in case there is an issue with it. You don't wanna get set up on the new device just to find out you have to revert to your old one because of an issue with the early batches
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After the Note 7 debacle, the chances of a quality issue with the S8 is incredibly slim.
 
You cannot cancel orders for airtime and Internet bundles, but for all other items, please notify our courier company of your intention to cancel your order.

Taken from the MTN website.
 
Foxhound5366 said:
*facepalm* Do you do everything in duplicates? You first preorder the same phone twice, then ask for reassurance twice (on this thread and the S6 thread)?

To answer you in a way you'll understand:
No, you are fine.
No, you are fine.
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Lmao,I pre ordered the s8 an s8 plus I'm undecided on which one to take plus price wise
 
Dear Bilal

We are onto you Buddy. You cant wiggle out of this one. YOU WILL HAVE TO TAKE BOTH DEVICES! Sorry for you Bru.

Sincerely
Vodacum
 
faniebraai said:
Dude, chillax. Filling in a pre-order form just means you are showing interest. It is in no way shape or form a commitment from your part to actually buy the phone.
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Sorted it out lmao,they explained me what happens she told me they will have to phone me before they put anything through
 
Bilal687 said:
Sorted it out lmao,they explained me what happens she told me they will have to phone me before they put anything through
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Amazing how things can be cleared up so easily when you actually speak to the people involved :whistle:.
 
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