Please Help! Where do I fine Chkdsk Utility!

Nicci

Nicci

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Hello,

I have a corrupt file on my pc, c:\PROGRA~\COMMON~\SYMANT~1\VIRUSD~1\20090923.002\004NAV~TMP is corrupt and unreadable. Please run the Chkdsk utility.

What is chkdsk and where do i find it? Please help!

Thank you!
 
XP:
Right click on My Computer on your desktop
Select Disk Management
Right click on your hdd on the right hand side of page
Select Properties
Under the Tools tab, Error-checking, select "Check Now..."
 
Niccia said:
Hello,

I have a corrupt file on my pc, c:\PROGRA~\COMMON~\SYMANT~1\VIRUSD~1\20090923.002\004NAV~TMP is corrupt and unreadable. Please run the Chkdsk utility.

What is chkdsk and where do i find it? Please help!

Thank you!
Click to expand...

If you run chkdsk, and Symantec dies, then try uninstalling and reinstalling it.

Or uninstall it completely and choose another AV program.
 
You can do this from a command prompt.

Click Start, Run, type in CMD.

At the prompt, type in chkdsk /f /r. Windows will tell you that it can't lock the volume, and asks if you want to schedule a scan when the computer restarts. Select yes, and then restart your computer.

The scan could take a while, so be patient. If you have a large hard drive with a lot of files it can be slow.

That should sort our the Symantec problem file, but like The Librarian says, look at changing your anti virus product.
 
ok, something very weird happened. I did the chkdsk thing, and I restarted my pc. It then started, and took about 1hr or so. Anyways, I couldnt get my pc to work. As soon as my pc restarts, a small error block comes up, and the pc shuts down

It did it for a few times, then it will go as far as my desktop with icons (the error message dissappeared now) and then my pc just dies.

I restarted about 10 times, and it seems to work ok, been operational for a while now. Dont know what could have been the problem though. Im to scared to turn it off in case it doesnt want to start up again.
 
The_Librarian said:
If you run chkdsk, and Symantec dies, then try uninstalling and reinstalling it.

Or uninstall it completely and choose another AV program.
Click to expand...

It's a good thing you added that second line. I was going to say that if Symantec dies, leave it dead :D
 
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