Poor speeds again...

[jbroo]

@rain_mobile @rain_networks What's going on with your network again?

I am on VOD_Fynnland tower, EARFCN 37900, PCI 446, Cell ID 36. It's been terribly congested since the 13th. Decent bandwidth only in the middle of the night.



You can see the trend above. Reboot/reconnect does not help. I can deal with the weekend, but it's Monday and I have work to do...

 

[rain_mobile]

Hi @jbroo

I am looking into this for you and will advise you via PM.

 

[jbroo]

Thanks @rain_mobile one of your support agents called and confirmed the site is experiencing degraded service. He said he will call or email with updates. Holding thumbs.

 

[jbroo]

@rain_mobile problem resolved, thank you. Your techie emailed me and I can confirm speeds are normal now.