Poor Telkom ADSL Performance - Why?

[MrG]

I am on a line with the below stats:

4Mbps line - TelkomInternet 10GB + 10GB account (within data limit).

The download speeds range between 80kb per second and 120kb per second. Tested with a mult-threaded download manager, YouTube streaming etc etc.

If I have a download running ~80kb per second pings fly up to 400 - 1000 for google.co.za.

View attachment 89511

Local Google Test

Pinging google.co.za [74.125.233.56] with 32 bytes of data:
Reply from 74.125.233.56: bytes=32 time=38ms TTL=54
Reply from 74.125.233.56: bytes=32 time=38ms TTL=54
Reply from 74.125.233.56: bytes=32 time=38ms TTL=54
Reply from 74.125.233.56: bytes=32 time=38ms TTL=54

Ping statistics for 74.125.233.56:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 38ms, Average = 38ms

International BBC Test

Pinging bbc.co.uk [212.58.251.195] with 32 bytes of data:
Reply from 212.58.251.195: bytes=32 time=180ms TTL=115
Reply from 212.58.251.195: bytes=32 time=179ms TTL=115
Reply from 212.58.251.195: bytes=32 time=180ms TTL=115
Reply from 212.58.251.195: bytes=32 time=179ms TTL=115

Ping statistics for 212.58.251.195:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 179ms, Maximum = 180ms, Average = 179ms

 

[hoenner69]

Ja my 4mb uncapped Telkom account is crawling at 260kBps and also got some horrible pings...

 

[jb007za]

Ja my 4mb uncapped Telkom account is crawling at 260kBps and also got some horrible pings...

Have been thinking the same. 4Mbps line in Cape Town

 

[MrG]

I will see if it's possible to check another account however this has been going on for an extended period of time apparently.

 

[Hemi300c]

They bragging about 10/20 Mbps and can't even get the basic speeds.
I've been having cr@py speeds for some time now. Line won't sync unless I phone my landlines number wtf.....
Working towards going 3g and then 4g when it's covering my area.

 

[JonesY]

The download speeds range between 80kb per second and 120kb per second

If you're using wifi you might want to try Ethernet connection instead - disable the wireless function in your modem.

If I have a download running ~80kb per second pings fly up to 400 - 1000 for google.co.za

Torrents?

Ping statistics for 212.58.251.195:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 179ms, Maximum = 180ms, Average = 179ms

Your pings look good? Post a traceroute.

 

[ProAsm]

WOW... Downstream Attenuation = 450 dB, I'm surprised your modem even connects.

 

[JonesY]

WOW... Downstream Attenuation = 450 dB, I'm surprised your modem even connects.

Divide values by 10.