POP3 timeouts

[kaspaas]

Hi,

As I'm aware that some savvy Telkom people are reading this, I'm posting rather here than trying to attempt to explain my problem again to the Helpline. Those people are terrible if the problem is something outside the manual.

With ADSL being a 24/7 service without online time costing money, the speed at which POP3 mail gets transferred from outside is not that critical provided one does not get time-outs.

Currently I can download mail from my Telkom ADSL mailbox without trouble. But downloading - Saturday morning - from my own server in South Africa is a problem. I'm getting time outs.

Please, will somebody at Telkom attend to this. Port priorities may be meaningfull in some cases, but the way Telkom does it is rediculous.

Just think: I can browse my own website via ADSL but I can't download my mail effectively from the same server. It doesn't make sense? Or does it?

 

[cow]

I'd like to add my voice to this issue. We as 'n very small business decided to go with ADSL seeing as email is our lifeblood. Our decision was made based on the fact that we need to send & receive email as quick as possible, without having the hassles of dial-up. To be quite honest, I don't care that much about the 3GB cap as international traffic is not of importance to us. So we thought ADSL would be a good choice for
(1) Meeting our communications needs i.t.o. email and
(2) Allowing us to set up a virtual LAN between 2 of our offices.

In terms of meeting our email requirements, our dial-up connection used to be a lot more reliable for downloading email [V].
I haven't gotten around to setting up the VPN yet, we're just waiting for a new router.

What bugs me is, why do port shaping on 110? This is absolutely rubbish! It took me 3 days of connecting EVERY 5 minutes to download one email of about 1MB in size. Is this too much to ask? I mean seriously, if Telkom promotes ADSL to the small businesses, they should meet the need of those small businesses right? We need to respond to customer requests within minutes of receiving email, and we can't achieve that with an always on, supposedly speedy internet connection???

Ok, that's enough ranting for one day - and I think the fact that the 'boks just lost having only themselves to blame didn't help much... Maybe I should go see the Matrix instead...

Enjoy the weekend guys