Port-In Assistance

[OneleD]

Hi,


Please kindly assist me with porting my number to your network. I was previously with Melon Mobile, and I currently have a Rain SIM card.


Melon Mobile has confirmed that they have released my number. However, I’m experiencing an error on your website when trying to complete the porting process.


Please see the attached image for reference.

 

[rain_mobile]

Hi,


Please kindly assist me with porting my number to your network. I was previously with Melon Mobile, and I currently have a Rain SIM card.


Melon Mobile has confirmed that they have released my number. However, I’m experiencing an error on your website when trying to complete the porting process.


Please see the attached image for reference.

Hi @OneleD,

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[Optimistically]

Hi @OneleD,

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

Please advise how I can get assistance from @rain_mobile with a port inward to you that hasn’t been done properly. The number can make outgoing calls from the ported in number but cannot receive calls or SMS.

 

[Optimistically]

Please advise how I can get assistance from @rain_mobile with a port inward to you that hasn’t been done properly. The number can make outgoing calls from the ported in number but cannot receive calls or SMS.

Also - why would you delete additional data GBs loaded to the account when you process the port inwards? It is standard to lose credit on the old SIM but not on the new one… @rain_mobile

 

[rain_mobile]

Hi @Optimistically

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile