Port to MTN

[sivvy108]

I bought an mtn sim card in an MTN store and RICA'd it before leaving. I then requested to port my Cell C number on wednesday evening. Since yesterday, the Cell C sim card has stopped working and when I try using the MTN sim card it says it is "RICA barred". I have spent the last 2hours phoning into customer care and the numbers they referred me to (which included a place that said they are not part of MTN). What do I do now as my cell c sim card is not working anymore and people contact me on that number? and the customer care has "champions" that are not very helpful

 

[cavedog]

Call MTN porting department on 083 123 7667 or 083 123 1612

They will be able to advise you why this is happening.

 

[Dr_Data]

Hi

You need to RICA the new MTN sim. Go to an MTN outlet they should be able to RICA it for you.