Porting nightmare

M

montanapark

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Montana Park Pretoria
I ported from Prepaid Vodacom to PrePaid MTN 2 days ago. My number is not working, no-one can call me, it says the number does not exist. This is serious, I need my phone to work for business.
 
Call 0831237667 free from your MTN number and tell them after the port your number has a routing issue they need to please update the routing. They will be able to advise.
 
montanapark said:
Thanks! That worked. Funny, this morning the MTN shop also phoned routing and they couldn't do anything, now that I called them she reset something and it worked. Looks like you just need to get to the right person.
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Good to know you got sorted. :thumbsup:
 
Hey chaps

Decided to latch onto this thread instead of creating yet another as my situation is very similar.

My VC contract that ended was converted to prepaid on the 1st of the month. Yesterday I went out and bought and RICA'd an MTN SIM and followed the MTN procedure to port my number from VC to MTN (SMS PORTME#SIMNUMBER to 083 767 8287.

This morning I received an SMS that said something along the lines of "Vodacom notes a request to port and to reply 1 to cancel". I ignored it as I want the port to go through.

About an hour later, another SMS with my cell number that reads "Your port request has been approved and is ready for Port Activation". A minute later, another SMS that says "Yello! In order to stay connected, please register your SIM for RICA. Bring your ID and proof of residence to an MTN store or participating retailer. Thank you".

I checked on CRDB (https://www.porting.co.za/PublicWebsite/) and my number still shows as in service with Vodacom. The MTN website states to put the replacement SIM in the following day (today), but I still have service on my current VC SIM.

Do I need to wait for the SIM to become inactive before swapping SIM cards, or can I swap it out now already and then activate it thereby bringing my VC number across?
 
PhireSide said:
Hey chaps

Decided to latch onto this thread instead of creating yet another as my situation is very similar.

My VC contract that ended was converted to prepaid on the 1st of the month. Yesterday I went out and bought and RICA'd an MTN SIM and followed the MTN procedure to port my number from VC to MTN (SMS PORTME#SIMNUMBER to 083 767 8287.

This morning I received an SMS that said something along the lines of "Vodacom notes a request to port and to reply 1 to cancel". I ignored it as I want the port to go through.

About an hour later, another SMS with my cell number that reads "Your port request has been approved and is ready for Port Activation". A minute later, another SMS that says "Yello! In order to stay connected, please register your SIM for RICA. Bring your ID and proof of residence to an MTN store or participating retailer. Thank you".

I checked on CRDB (https://www.porting.co.za/PublicWebsite/) and my number still shows as in service with Vodacom. The MTN website states to put the replacement SIM in the following day (today), but I still have service on my current VC SIM.

Do I need to wait for the SIM to become inactive before swapping SIM cards, or can I swap it out now already and then activate it thereby bringing my VC number across?
Click to expand...

MTN and Vodacom is doing porting a bit differently. Once you swap simcards and activate the MTN one your Vodacom sim will immediately stop working and routing update automatically. They have been doing it like this for a while now and I can only speculate that it is to prevent active calls to drop or to allow the end user some time to switch simcards.

If the port did not go through the MTN sim will not activate anyways so it's safe to insert it after those messages and if the mgn sim was ricad you can ignore that sms but if the mtn sim was not ricad then once it's ported over you will be rica barred.
 
just my 5c also remember that ports only happen in the evenings and once a day. you will not have a number port in the middle of the day, usually with all those sms you received it will go thru either same day at 11pm or the very next day at 11pm, should not take longer than that.
 
cavedog said:
If the port did not go through the MTN sim will not activate anyways so it's safe to insert it after those messages and if the mgn sim was ricad you can ignore that sms but if the mtn sim was not ricad then once it's ported over you will be rica barred.
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i would not insert the new sim until the port has been completed, this might just issue you with a new number and new head aches. wait for the port activation to go thru before inserting the new sim card tho..
 
cobusv said:
i would not insert the new sim until the port has been completed, this might just issue you with a new number and new head aches. wait for the port activation to go thru before inserting the new sim card tho..
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Ports happen at 7pm usually and on MTN if a port request has been acknowledge like OP mentioned inserting the simcard will not issue a new number. If the port is not done you will see an error about PORT IN REQUEST PENDING.

Feel free to try it by buying a Vodacom and MTN prepaid simcard. I have 1000's of them here.
 
Thanks chaps

I decided to wait a little later until after 20:00 this evening and swapped SIMs

All seems to be working now. Already signed up for Afrihost Air Mobile for data and bought a few rands worth of airtime for the odd phone call here and there.

I still had the old 32k Vodacom SIM from around 2004, so now I actually have LTE for once (the 32k SIMs topped out at HSDPA).

Appreciate the feedback :)
 
PhireSide said:
Thanks chaps

I decided to wait a little later until after 20:00 this evening and swapped SIMs

All seems to be working now. Already signed up for Afrihost Air Mobile for data and bought a few rands worth of airtime for the odd phone call here and there.

I still had the old 32k Vodacom SIM from around 2004, so now I actually have LTE for once (the 32k SIMs topped out at HSDPA).

Appreciate the feedback :)
Click to expand...

You claimed your 1GB free?
 
cavedog said:
You claimed your 1GB free?
Click to expand...

Got 1GB free to use until midnight from MTN which I used for some speed tests, and also claimed the 1GB free for three months from Afrihost.

And then because I recharged with more than R20 MTN also gave a handful of megs, minutes and SMSes to use before the 14th. So far the value proposition is much better than VC. I think the first thing I did was delete the My Vodacom app from my phone once I saw that the port had gone through :p
 
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