PPS members hit with double debit orders

[Jan]

PPS deducts double debit orders

Members of Professional Provident Security (PPS) got a nasty surprise on Tuesday when their monthly debit orders were deducted twice.

One PPS member told MyBroadband his debit order of R2,789 was duplicated, resulting in his banking account balance being overdrawn.

 

[3WA]

Double revenue for one month should give a healthy boost to their profit share accounts.

 

[R13...]

One PPS member told MyBroadband his debit order of R2,789 was duplicated, resulting in his banking account balance being overdrawn.

Eish Duke was already in Januworry it seems.

 

[Cius]

They sent an apology and details of when it would be reversed before I even noticed it going off.

 

[Jet-Fighter7700]

professionals earn more, so they can afford it.

 

[Drifter]

Wonder which bank?

 

[Sapphiron]

Debit order systems don't make these sorts of error, without human admin intervention.

Somebody likely got saddled with managing the debit order batch, who does not usually do it, or they were changing debit order systems and botched decommissioning of the old system.

 

[Snyper564]

FNB my side and noticed a double deduction yesterday

 

[ToxicBunny]

48 hours to return the funds is pretty damned impressive though... usually they claim 7 - 10 working days.

 

[r00igev@@r]

Is Double Deduction Danny from iBurst on the job at PPS? This usually happens when you allow database access to production for the developer.

Not that I'm talking from experience.