Prepaid BIS not activated

[burn]

I recharged my prepaid BIS as it expired yesterday. Did the battery pull as required. But it still isn't giving me BIS access.

Any ideas? Vodacom issue or is there anything I can do? And if more likely to be Vodacom, which number should I call?

Thanks

 

[rezabz]

Battery pull? U gotta do a batt pull after purchasing BIS? I never did a batt pull and never had any issues. Starts working right away.

U can call 082155

 

[burn]

Haha, maybe you don't have to but some where along the line I got that idea Maybe it was the first time and I just kept doing it...

Oh well, I called that number and they said they'd look into it...