Pretoria Cache Server

[wajason]

If you guys were or are experiencing browsing problems, this is most prob why :

SAIX Network Notice Update
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Reference ID : STT000000004373
Failure Type : Service Failure
Problem Description : Pretoria Cache Server failure Impact : ADSL and Dial up clients Time Down : 28 Oct, 2005 at 08:00:00 (SAT) Time Up : None Sites : Pretoria Services Affected : Cache Server failure Update Description : All ADSL and dial up customers may experience slow International browsing, out tier 2 are busy investigating.

 

[howardb]

just pulled this from the Axxess website:

Call Reference ID : STT000000004375
Failure Type : Network Failure
Problem Description : Pretoria ESR 2 Router
Time Down : 28 Oct 2005, 09:30:00
Time Up : 28 Oct 2005, 14:20:00

Impact : All ADSL customers connecting to Pretoria ESR 2 router may experience intermittent connectivity.
Site : Pretoria
Services Affected : Pretoria ESR 2

Updates : 28 Oct 2005, 13:41:58 coghlac
Our technicians are busy attending.

28 Oct 2005, 14:26:33 coghlac
ADSL customers connecting to Pretoria ESR 2 will be able to connect again.

We are busy monitoring the link.

Resolution Description : ATM Port Replaced

Cause of Failure : Faulty ATM Port

Status : Resolved

...lets see what happens - any bets on if this will remain up? Me thinks another problem will occur elsewhere before the day is out - being a Friday and all...just the pessimist in me!

 

[photonman]

yes they said it has been resolved!

 

[kaspaas]

This is another excellent reason why Telkom should have competition.

Their network is a single node of failure.

I can testify to the enourmous amount of financial losses this morning due to companies being crippled without ADSL. Please remember that Pretoria has the highest ADSL penetration into the SMME market in the country.

One of my clients ordered iBurst this morning - just in case Telkom fails to deliver again.

 

[Valerion]

One of our clients is a BIG user of Telkom's X.25 network, with their NOC in Centurion. The PJV (Pretoria) X.25 node went down since it seems midnight to 10:30, bringing their network country-wide to a halt. Apparently there was a power failure at the node.

Telkom and Pretoria didn't get along this morning ...

 

[AdLo]

Telkom catch a wake up

I tested my adsl at about 9 this morning and the sync light was on but my connection was totally dead.
Phoned my ISP and they couldn't see me logged on.
Phoned 0800 375 375 which wasn't answered and then visited Telkom Customer Care Centre asking if they are aware of any problems in my area and they said NO definitively NOT and that it's my router's fault and that I should bring in the router in for them to test!

How much money would people have wasted trying to fix this problem when Telkom didn't even bother to inform their local cutomer centre that there is a major problem.

****ers!