Printer Issues

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Expert Member
Joined
Jan 30, 2008
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Pretoria
Hi Everyone,

I have a pc connected on a network to a printer. What is happening when I select a document to print in this case a excel document, the printer only que's the document but wont print it.

When a test page is requested to be printed the printer prints the test page but still wont print the excel document? Which is still que'd

Is there a setting I am missing?

Your advice will be appreciated :confused::confused::confused::confused::confused:
 
Is it a network printer or is the printer plugged into another pc on your network?

If the printer is plugged into another pc, try restarting the print spooler under services.
 
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