Problem loading Pre_paid airtime

[GTi]

I bought R50 airtime voucher at Clicks today and tried loading it,came up with a problem and told me to call 123, Called 123 asked for help to load airtime, give my details and she said hold on ,after 5 mins she ask if she can call me back because they are having a problem,I agreed,that was six o'clock,still no call back,and still no airtime loaded,anyone getting the same problem.

 

[Boodles]

*102#voucher number here#

and thats it..

 

[redarrow]

The only problem I experienced was the first time when I tried a couple of times to enter the serial number instead of the pin number...

 

[GTi]

*102#voucher number here#

and thats it..

Tried that,It is the first time I am loading airtime on the 128k sim which I did a sim swop last week.Guess I have to wait till the call centre calls back,2hrs has past.I really need to load this airtime soon.

 

[Boodles]

...it worked for me....

 

[GTi]

Never Had This Problem Before The Sim Swop.

 

[redarrow]

*102#voucher number here#

and thats it..

actually that should be *102*voucher number here#
Although I've never tried *102# so it might also work...

@GTi, What sort of error message do you get by the way?

 

[GTi]

No error message, I do: *102* VN # ,It tells me there is a problem loading voucher,please call 123, I call 123 and they tell me there is a problem loading airtime voucher, ca=n they call me back,3 hrs has past now,still no call.I'll try it one move time manually,Till what time do the call centre operate?

 

[GTi]

I tried it again and it worked. On the Clicks till slip it gives you a Vouch no and a Pin no. I used the vouch no as instructed on till slip and it failed,now I tried it with the pin no and it worked. Clicks must update their activation instructions on till slip, it confusing.Thanks guys for your input and help.

 

[redarrow]

I tried it again and it worked. On the Clicks till slip it gives you a Vouch no and a Pin no. I used the vouch no as instructed on till slip and it failed,now I tried it with the pin no and it worked. Clicks must update their activation instructions on till slip, it confusing.Thanks guys for your input and help.

Similar to what I did...

What I found annoying about the Woolworths vouchers is the layout.. like this:

serial no: xxx
cashier: xx
transaction: xx
terminal: xx
date: xx:yy:zz
value: xx














pin: xxx

^^^ Why is the pin number all the way down here?
The first time I simply never saw it... especially as it was printed half way over the huge VM logo at the bottom

 

[GTi]

Why they call it PIN NO is another story? It's an airtime activation code, not a pin.

Clicks Layout on till slip:

Outlet #: xxx
Supplier : xxx
Product : xxx
Vouch # : xxxxxxxxxxx

---------------------
Pin no: xxxxxxxx
------------------------
To Acticate:
Type *102* voucher number # Press Di sort me out centre: Dail 123.

why not say Pin no?

 

[MobileData]

Woolworth's instructions said "use the voucher number" but only gives a serial number and pin number. The serial number did not worked and I phoned 123. The lady said the data guys will phone me back the next day. I figured it out (used the PIN instead) and I am still waiting for 2 weeks for the call from the "data guys".