Problem Reports: Unresolved & Resolved, Tracking...

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Grimsqueaker

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This may fall under the catergory of frequent disconnections but with a slight twist:
When I get disconnected (which happened again 18/02/2005 at 12:30 so I guess its not fixed) my hardware does not seem to disconnect. This means that someone has to reset it before being able to reconnect which is a huge pain in the arse. ANy explanations for this one?
 
I had the same problem on XP and what I did to remedy the situation was to reboot the machine and swith off the UTD (remove from supply) for a few minutes and everything was back to normal (the WBS description of normal).
 
Thanks for this thread, ic. That is a very comprehensive list.

Because we are often read such conflicting reports from Ibursters, it would be really useful if everyone put details in their signatures of their likely base station, UTD/UTC, Ethernet/USB,OS,MTU/Rwin, signal strength, etc. That way it would be much easier to isolate or identify specific problems that are only affecting some users. Also it would save having to ask these things evey time someone complains of a specific problem.

Issues that currently concern me: 6, 7, 10, 11 & 12

I would like to add:

That WBS announce a definitive MTU (and other TCP settings), so we can all stop guessing.
 
I think its been sorted out, yes I can say it learnt some backstrokes now for some freestyle please!
 
ic, I am running XP. This eems to be almost the opposite problem - when I get disconnected I have to pull the power out of the iBurst box before I can reconnect, but I don't have to reboot my PC. Incidentally, I have just had a call from my sister at home - the connection dropped again and i had to explain to her how to power cycle the iBurst box. I was event running a ping to the iBurst site. >:(
Someone at iBurst really needs to look into this, it might be a problem with their hardware.
 
GrimS, did u upgrade the firmware? Just asking it might be related to that.
 
Well done to WBS for putting the network status up, now they just need to keep it accurate. Northcliff & Bryanston should be orange.
 
I don't think they decide what status a base station is at? Right? They have software doing it for them automatically? HOPEFULLY. Because if they update that manually, it means we'll only get status updates between helplessdesk hours, which TOTALLY miss the boat on the point of even having a frikking website displaying your network status....

</vent>

So... if the status is update automatically, it will mean they wont be able to decide, the software will. Which means something else (that the software can't detect) is wrong with northcliff
 
I love the new network status page
it's my friend

its so warm and cuddly and things... i think i'll adopt it. I'm going to call it George, and I'm gonna love it and pet it and feed it. Yes.... my little status page.... i wuv you. you complete me.

Come George, let's go update some statussessssssssss
 
Great. So next time I can't connect, I can't see why - but at least I'll know where I could have looked... :P

Seriously - good move, WBS, getting this page up. Hope it's automatic (looks to be so, with update times and all) and accurate.
 
I just want to reiterate that the disconnection problem has not been resolved as they state on their status page!!!
I don't know how they can make that claim. First of all they say that they do not know what the problem is. Now they say they have fixed it by reconfiguring "equipment" I think they must have missed the Roodepoort Basestation while they were going around the country reconfiguring equipment. I'm still getting disconnects and I'm not the only one! Sure that status should say "Monitoring" or maybe "Pending User Input" ? Not "Resolved"!!!
 
Mayh3m said:
I just want to reiterate that the disconnection problem has not been resolved as they state on their status page!!! .... Sure that status should say "Monitoring" or maybe "Pending User Input" ? Not "Resolved"!!!
Click to expand...

Your disconnection problem is not resolved, no. But until last night EVERYONE was being disconnected at regular intervals. I've now been connected for over 21 hours. So I think it is fair to say they have fixed the network-wide disconnection problem, but there are still specific areas/users that are having disconnection problems, which may be related to things other than the system configuration.
 
Raithlin said:
Great. So next time I can't connect, I can't see why - but at least I'll know where I could have looked... :P

Seriously - good move, WBS, getting this page up. Hope it's automatic (looks to be so, with update times and all) and accurate.
Click to expand...

bwhahaha, exactly what i was thinking... but yea
 
I was disconnected at about 10:50 this morning, but I had been connected since 12:30 this morning. Thats....... *thinking*.......... almost 10 hours. Still, it is supposed to be an always-on service, and so far I haven't been able to leave it on all night or all day.
 
Well, factually, with wireless, you can't guarantee an always on service. Especially with factors such as every monkey being able to put up his own wireless hardware that might interfere with the signal.

The hills are alive... could also be why you get disconnected, when one gets up, the signal gets blocked.

And before you tell me hills aren't alive, I suggest you go watch mary poppins in that movie where she sings that song. She sings it because its true...
 
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