Ask them for the technical report and see what they say. Have the wierdest suspicion there is no technical report.
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Problem with harddrive from Take2
- Thread starter grantt
- Start date
Ask them for the technical report and see what they say. Have the wierdest suspicion there is no technical report.
High powered usb cable WTF?
Learn something new everyday. Gonna phone my suppliers in jan and ask for the high powered cables and see the reaction.
You do.
USB powerd drives need a thick enough, short enough cable to deliver the right amount of current. The second issue is that not all ports deliver enough current - some computers' USB ports are inadequate. You then have to use a Y-USB cable, you plugh the Y bit into two USB ports and it feeds data from one, and power from 2. All my ext-USB powered HDDs came with those. I don't have to use both USB slots though but if I use a thin USB cable such as the one which came with my iBurst USB modem the ext drive does not work. These Y-USB cables have two USB ports on one end - one wire is power only and thin, other is thick for power and data and a mini-USB port on the unified end.
Other Pineapple Smurf
Honorary Master
Some good advice on this thread. With my technical experience I can confirm after looking at the device that you should run this with the two headed USB cable - often refereed too as high-powered cables.
It sounds like the drive has been corrupted by poor power - it even happens on desktops. Heck, even happened to me.
Drive manufactors make awesome diagnostic tools that you can use to check your drive. They can also re-format them to factory spec. Back in the old days of 20MB HDDs (ah, the 80's) we all use to low-level format our drives when we picked up issues.
Personally I do not believe Take2 is passing the buck as I often encountered similar issues in my days.
It sounds like the drive has been corrupted by poor power - it even happens on desktops. Heck, even happened to me.
Drive manufactors make awesome diagnostic tools that you can use to check your drive. They can also re-format them to factory spec. Back in the old days of 20MB HDDs (ah, the 80's) we all use to low-level format our drives when we picked up issues.
Personally I do not believe Take2 is passing the buck as I often encountered similar issues in my days.
Sackboy
Executive Member
The drive came with a power supply. If the combination is faulty, then who's fault is that.
Other Pineapple Smurf
Honorary Master
Grey area to be hounest.
In this case even a single headed USB cable can work on certain configurations so even though it would be the cause for disk corruption, its not covered by warranty as the use of the hardware is out of the control of the manufacturer.
(Can bore you all to death with all the disclaimers I use to read)
But its how the industry works - sucks big time.