Problem with Network/Line in Hong Kong?

[D3monClaw]

Hi guys.

I do voice calls to Taiwan and China on a regular basis, but I noticed when running a PING test it is terribly slow compared to the normal 180ms I get. The upload/download speed seems to be moving at crawling pace as well. I am on a Telkom TI All Access Advanced account, with a 1mbps line.

Here are my results for doing a PING and tracert to a site in Taiwan.

Tracing route to 203.69.82.146
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 11 ms 11 ms dsl-242-12-01.telkomadsl.co.za [41.242.12.1]
3 11 ms 10 ms 11 ms ckb-ip-cat-1-vlan-913.telkom-ipnet.co.za [196.43
.35.198]
4 * * * Request timed out.
5 * * * Request timed out.
6 21 ms 20 ms 19 ms 196.43.10.130
7 19 ms 19 ms 19 ms rrba-ip-lir-1-gig-2-0-0-201.telkom-ipnet.co.za [
196.43.33.5]
8 240 ms 259 ms 271 ms lon-ip-dir-telecity-pos-7-0-2.telkom-ipnet.co.za
[196.43.9.150]
9 405 ms 298 ms 288 ms ge9-16.br02.ldn01.pccwbtn.net [63.218.13.13]
10 389 ms 380 ms 382 ms chunghwa.pos5-3.cr01.lax04.pccwbtn.net [63.218.5
1.66]
11 380 ms 403 ms 404 ms r01-la.us.hinet.net [202.39.93.77]
12 502 ms 389 ms 396 ms r11-pa.us.hinet.net [202.39.83.238]
13 516 ms 514 ms 550 ms r4001-s2.tp.hinet.net [211.72.108.218]
14 558 ms 549 ms 545 ms r4101-s2.tp.hinet.net [220.128.30.250]
15 542 ms 555 ms 549 ms TPDT-3011.hinet.net [220.128.1.122]
16 585 ms 602 ms 558 ms tpdt-3307.hinet.net [220.128.1.81]
17 520 ms 553 ms 536 ms 211-22-226-153.HINET-IP.hinet.net [211.22.226.15
3]
18 542 ms 561 ms 522 ms 211.20.176.1
19 525 ms 518 ms 518 ms TP-S2-IDC-C37TT5SA.router.hinet.net [210.71.189.
61]
20 551 ms 512 ms 510 ms 203.69.47.245
21 521 ms 537 ms 523 ms 203.69.82.153
22 548 ms 539 ms 537 ms 203.69.82.146

Trace complete.

And here is the PING:

Pinging 203.69.82.146 with 32 bytes of data:
Reply from 203.69.82.146: bytes=32 time=525ms TTL=232
Reply from 203.69.82.146: bytes=32 time=532ms TTL=232
Reply from 203.69.82.146: bytes=32 time=533ms TTL=232
Reply from 203.69.82.146: bytes=32 time=527ms TTL=232

Ping statistics for 203.69.82.146:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 525ms, Maximum = 533ms, Average = 529ms

I have heard a Telkom technician come out and they say the line tests 100% clean. The ports were reset and everything is 100%. However... I heard someone talking about a Cisco router/network cable break in Hong Kong? Is anyone else aware of this problem? I have even been starting to think it's somewhere with SAIX? Please help guys if you know anything?

Thanks in advance

 

[agentrfr]

Maybe it is telkom's ISP?

Working fine on my IS account

Pinging 203.69.82.146 with 32 bytes of data:
Reply from 203.69.82.146: bytes=32 time=460ms TTL=234
Reply from 203.69.82.146: bytes=32 time=456ms TTL=234
Reply from 203.69.82.146: bytes=32 time=460ms TTL=234
Reply from 203.69.82.146: bytes=32 time=458ms TTL=234

Ping statistics for 203.69.82.146:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 456ms, Maximum = 460ms, Average = 458ms

Tracing route to 203.69.82.146 over a maximum of 30 hops

  1     2 ms     2 ms     1 ms  192.168.0.1
  2    11 ms     9 ms     9 ms  &
1]
  3    10 ms     9 ms    14 ms  &&&
  4    14 ms    13 ms    10 ms  cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
  5    15 ms    15 ms    15 ms  core2b-pkl-te0-0-0-0.ip.isnet.net [196.26.0.63]

  6   186 ms   187 ms   192 ms  core2b-dock-pos-0-3-4-0.ip.isnet.net [168.209.20
1.65]
  7   187 ms   184 ms   185 ms  core2a-dock-te2-2.ip.isnet.net [168.209.246.68]

  8   262 ms   281 ms   262 ms  168.209.100.85
  9   267 ms   262 ms   265 ms  168.209.244.21
 10   260 ms   259 ms   258 ms  ge3-0-0.ny-c12r1.router.hinet.net [198.32.160.10
4]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13   331 ms   328 ms   329 ms  r11-pa.us.hinet.net [202.39.83.238]
 14   456 ms   458 ms   456 ms  r4001-s2.tp.hinet.net [211.72.108.198]
 15   458 ms   459 ms   457 ms  r4101-s2.tp.hinet.net [220.128.3.77]
 16   470 ms   471 ms   471 ms  TPDT-3011.hinet.net [220.128.7.190]
 17   476 ms   490 ms   477 ms  tpdt-3307.hinet.net [220.128.1.69]
 18   455 ms   455 ms   458 ms  tn-c6r2.router.hinet.net [211.22.226.161]
 19   468 ms   464 ms   465 ms  211.20.176.1
 20   458 ms   461 ms   458 ms  TP-S2-IDC-C37TT5SB.router.hinet.net [210.71.189.
41]
 21   474 ms   476 ms   474 ms  203.69.47.249
 22   477 ms   475 ms   480 ms  203.69.82.153
 23   461 ms   459 ms   457 ms  203.69.82.146

Trace complete.