I am not sure if this is the right forum to post this in, but I cant really find a better place to post this.
I am a WoW player, and I have trouble signing in. When I try to sign in, it just refreshes the screen back to where I was before I tried to sign in. I browsed their forums, and found the following thread http://forums.wow-europe.com/thread.html?topicId=22462295&sid=1
For ease of use I paste the following relevant information:
The symptom of the issue is this. You go to one of the forums, e.g. English General. You type in your username and password correctly in the login box at the top right, and try to log in. If this is the first time you are trying to log in, then a page with your characters is supposed to come up, but instead you just receive the page with no characters in the list. If you have successfully logged in before and therefore have selected a character, then instead you just simply get bounced back to the same forum. No error message comes up and you are apparently not logged in. Instead of showing your selected character in the top right corner, the same empty log in box is displayed. No matter how many times you try, you don't log in.
The cause of the issue is this. The forum login system uses a mixture of URLs, some of which use HTTP, some of which use HTTPS. The forum pages themselves use HTTP, but when you click Log In, you are first taken through an HTTPS URL (which performs the authentication) and then you are redirected back to the HTTP forum page. The problem happens because of this mixing of HTTP and HTTPS protocols.
If your web traffic is proxied such that your HTTP traffic goes through a proxy, but your HTTPS traffic doesn't, then the source IP address from which you are apparently making the connections to the URLs in question are different for the two protocols. When accessing an HTTP URL, your apparent source IP (that the forum server sees) is that of your proxy server, but when accessing an HTTPS URL, the source IP is that of your computer. The login system used by these forums seems to check for source IP address and therefore if the HTTP and HTTPS traffic comes from different addresses then you can't succesfully log in.
This problem can arise in several situations. Here are the two most common scenarios I have encountered:
# ISPs that use so called "transparent" proxies. Example: NTL (2nd largest ISP in UK). Even if the user has no proxy server specified in their web-browser, nevertheless these ISPs forcefully pass web-traffic through their proxy servers. Unfortunately, this is usually done only to HTTP traffic and not to HTTPS. The result is that, unknown to the user, their HTTP traffic goes via the ISPs proxy servers, and therefore has a different source IP address than the user's IP address.
# User's whose proxy settings in their browser is configured such as to pass HTTP traffic through a proxy server but not HTTPS traffic. This can even happen without the user's knowledge, for example when automatic proxy configuration settings are used. Many institutions that provide automatic proxy settings provide them such that only HTTP traffic is proxied. Example: several major UK Universities.
Here is the fix as it is posted:
The solution in all cases involves manually setting up appropriate proxy server settings in your web-browser. I am going to describe in detail the necessary steps.
First, you need to determine whether your web-traffic is indeed currently going through a proxy server or not, and if so, what is its name. If it's not, then your problem with logging in is probably caused by something else and this post does not apply to you. To check this, visit this page:
http://whatismyipaddress.com/
If you are going through a proxy server, you will see a repot like this:
Proxy Server Detected!
Proxy Server IP address: W.X.Y.Z
Proxy Server Details: name.of.proxy.server
Proxy Reports IP as: A.B.C.D
At this point, make a note of the name of the proxy server (indicated in bold in the example above), as you will need it. Next you have to configure your web-browser such that all traffic (both HTTP and HTTPS) goes through the same proxy server. The steps for this are different for each browser, the exact steps are explained here for Internet Explorer 6.
1) In Internet Explorer, go to Tools->Internet Options->Connections tab.
2) Click "LAN Settings" button on the middle right. A new dialog box should open.
3) Uncheck the "Automatically detect proxy settings" setting if it's checked.
4) Under Proxy Server, check the "Use a proxy server for your LAN" setting.
5) In the Address box, type in the name of the proxy server you found above (the bold part). In the Port box, type 8080.
6) Click the Advanced button. In the new dialog box, make sure the "Use the same proxy server for all protocols" setting is checked.
7) Hit OK sufficient number of times.
If the above doesn't work for you, you can also try with Port number 80 instead of 8080, which may work for some people. For other web browsers, you need to make the equivalent settings, i.e. specify a proxy server manually and make sure both HTTP and HTTPS traffic go through the same one.
My problem is the following... When I go to the whatismyip site, it lists it as the following:
Proxy Server Detected!
Proxy Server IP address: 196.25.255.195
Proxy Server Details: 1.1 dn-cache1 (NetCache NetApp/6.0.5P2), 1.1 ctb-cache5 (NetCache NetApp/6.0.4P1D9)
Proxy Reports IP as: 165.146.42.22, 198.54.202.146
If I follow what the site is suggesting, I should use the 1.1 dn-cache1 (NetCache NetApp/6.0.5P2), 1.1 ctb-cache5 (NetCache NetApp/6.0.4P1D9)
as my my IP adress, but its not an IP adress...
Does anyone have suggestions on how to fix this? I would post my question directly, but as I am unable to sign in, I cant post replies.
I am a WoW player, and I have trouble signing in. When I try to sign in, it just refreshes the screen back to where I was before I tried to sign in. I browsed their forums, and found the following thread http://forums.wow-europe.com/thread.html?topicId=22462295&sid=1
For ease of use I paste the following relevant information:
The symptom of the issue is this. You go to one of the forums, e.g. English General. You type in your username and password correctly in the login box at the top right, and try to log in. If this is the first time you are trying to log in, then a page with your characters is supposed to come up, but instead you just receive the page with no characters in the list. If you have successfully logged in before and therefore have selected a character, then instead you just simply get bounced back to the same forum. No error message comes up and you are apparently not logged in. Instead of showing your selected character in the top right corner, the same empty log in box is displayed. No matter how many times you try, you don't log in.
The cause of the issue is this. The forum login system uses a mixture of URLs, some of which use HTTP, some of which use HTTPS. The forum pages themselves use HTTP, but when you click Log In, you are first taken through an HTTPS URL (which performs the authentication) and then you are redirected back to the HTTP forum page. The problem happens because of this mixing of HTTP and HTTPS protocols.
If your web traffic is proxied such that your HTTP traffic goes through a proxy, but your HTTPS traffic doesn't, then the source IP address from which you are apparently making the connections to the URLs in question are different for the two protocols. When accessing an HTTP URL, your apparent source IP (that the forum server sees) is that of your proxy server, but when accessing an HTTPS URL, the source IP is that of your computer. The login system used by these forums seems to check for source IP address and therefore if the HTTP and HTTPS traffic comes from different addresses then you can't succesfully log in.
This problem can arise in several situations. Here are the two most common scenarios I have encountered:
# ISPs that use so called "transparent" proxies. Example: NTL (2nd largest ISP in UK). Even if the user has no proxy server specified in their web-browser, nevertheless these ISPs forcefully pass web-traffic through their proxy servers. Unfortunately, this is usually done only to HTTP traffic and not to HTTPS. The result is that, unknown to the user, their HTTP traffic goes via the ISPs proxy servers, and therefore has a different source IP address than the user's IP address.
# User's whose proxy settings in their browser is configured such as to pass HTTP traffic through a proxy server but not HTTPS traffic. This can even happen without the user's knowledge, for example when automatic proxy configuration settings are used. Many institutions that provide automatic proxy settings provide them such that only HTTP traffic is proxied. Example: several major UK Universities.
Here is the fix as it is posted:
The solution in all cases involves manually setting up appropriate proxy server settings in your web-browser. I am going to describe in detail the necessary steps.
First, you need to determine whether your web-traffic is indeed currently going through a proxy server or not, and if so, what is its name. If it's not, then your problem with logging in is probably caused by something else and this post does not apply to you. To check this, visit this page:
http://whatismyipaddress.com/
If you are going through a proxy server, you will see a repot like this:
Proxy Server Detected!
Proxy Server IP address: W.X.Y.Z
Proxy Server Details: name.of.proxy.server
Proxy Reports IP as: A.B.C.D
At this point, make a note of the name of the proxy server (indicated in bold in the example above), as you will need it. Next you have to configure your web-browser such that all traffic (both HTTP and HTTPS) goes through the same proxy server. The steps for this are different for each browser, the exact steps are explained here for Internet Explorer 6.
1) In Internet Explorer, go to Tools->Internet Options->Connections tab.
2) Click "LAN Settings" button on the middle right. A new dialog box should open.
3) Uncheck the "Automatically detect proxy settings" setting if it's checked.
4) Under Proxy Server, check the "Use a proxy server for your LAN" setting.
5) In the Address box, type in the name of the proxy server you found above (the bold part). In the Port box, type 8080.
6) Click the Advanced button. In the new dialog box, make sure the "Use the same proxy server for all protocols" setting is checked.
7) Hit OK sufficient number of times.
If the above doesn't work for you, you can also try with Port number 80 instead of 8080, which may work for some people. For other web browsers, you need to make the equivalent settings, i.e. specify a proxy server manually and make sure both HTTP and HTTPS traffic go through the same one.
My problem is the following... When I go to the whatismyip site, it lists it as the following:
Proxy Server Detected!
Proxy Server IP address: 196.25.255.195
Proxy Server Details: 1.1 dn-cache1 (NetCache NetApp/6.0.5P2), 1.1 ctb-cache5 (NetCache NetApp/6.0.4P1D9)
Proxy Reports IP as: 165.146.42.22, 198.54.202.146
If I follow what the site is suggesting, I should use the 1.1 dn-cache1 (NetCache NetApp/6.0.5P2), 1.1 ctb-cache5 (NetCache NetApp/6.0.4P1D9)
as my my IP adress, but its not an IP adress...
Does anyone have suggestions on how to fix this? I would post my question directly, but as I am unable to sign in, I cant post replies.
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