Problems with Discovery Bank

[Jamie McKane]

Problems with Discovery Bank

Discovery Bank has been charging some clients interest on their credit cards despite offering interest-free transactions and deducting the full outstanding balance on the cards via debit order.

One client approached MyBroadband after months of having to complain about the interest charged on his account.

 

[backstreetboy]

Should move to a proper bank. Why do you willingly make life hard for yourself?

 

[r00igev@@r]

Moenie worry nie. If you have a medical issue from the shock, you covered....

 

[Thor]

Jip, this isn't new.

Discovery Bank is a disaster.

From the card not working, the app not working from time to time.

The wrong balance showing.

Its just a miracle this bank is allowed to operate, issue is there's no clued up cybersecurity body in SA to do audits and call out stuff.

 

[krycor]

Mine is working fine granted I don’t use it as a bank account nor primary and will kill it shortly.

 

[Swa]

The success of BEE again.

 

[BBSA]

What happened to their planned racist share scheme?

 

[Sapphiron]

The product is so complicated, they don't even understand it themselves.

Banking should be dead simple.

 

[6spdmanual]

Yeah. I left a long time ago now. It felt so rushed and unready. Felt like they were in such a hurry to get a product out.

 

[ToxicBunny]

Jip, this isn't new.

Discovery Bank is a disaster.

From the card not working, the app not working from time to time.

The wrong balance showing.

Its just a miracle this bank is allowed to operate, issue is there's no clued up cybersecurity body in SA to do audits and call out stuff.

I'm intrigued as to what you think this supposed "clued up cybersecurity body" would actually do audits on and what authority over a banking institution you assume they would have?

 

[ziyaad_88]

Also left long ago. The benefits on the old Discovery credit card through FNB was great - decent cash backs from PnP, Woolies, Nandos, BP, etc. The Discovery Bank reward scheme was so convoluted, it confused their own people, and the consumer was always left worse off compared to the old credit card. Piss poor interest rates and their customer service was non-existent - no direct line or email to a consultant...always through the app.

 

[maumau]

Still using their Discovery credit card because Capitec card does not load on Samsung Pay.

 

[3WA]

I hit the R75 reward on the gameboard today.

 

[Thor]

I'm intrigued as to what you think this supposed "clued up cybersecurity body" would actually do audits on and what authority over a banking institution you assume they would have?

Discovery Bank would not have gotten the green light in the EU.

 

[ToxicBunny]

Discovery Bank would not have gotten the green light in the EU.

Umm, not what I asked.

 

[TheChamp]

What happened to their planned racist share scheme?

It collapsed after the big boycott.

 

[d0b33]

What is this purpose of Discovery Bank anyway other than to stroke the ego of Adrian Gore? I don't see the appeal.

 

[freematrix]

My journey lasted 3 months and cancelled.

 

[rvZA]

Shame man, seems they just can't get things right. There is always FNB, Nedbank.....

 

[supersunbird]

The product is so complicated, they don't even understand it themselves.

Banking should be dead simple.

*coughs in Capitec*