Anyone know how to escalate an issue with Mind the Speed to a useful level? My fiber has been down since Saturday. MTS support keep on saying my router is bad, but yesterday at MTS's request, I attempted a direct PPPoE connection from a PC, no router involved, and it came back with "Error 778" on the connection. Different cables direct to the ONT, read back all the Windows status screen to the guy on the phone, but this morning they are demanding that I go out and buy a new router, or pay them for a new one. Frogfoot fiber, btw.
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Problems with Mind the Speed
- Thread starter smc
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