[Q] Clove.co.uk - Experiences

isimobile

Active Member
Joined
May 2, 2013
Messages
77
Have any of you recently used clove.co.uk to import a phone?

I have looked around in the threads to see, but I have not seen anything recent. If I use them I would like to make sure that I is not going to take ages to get the phone shipped here and obviously I want to know they are reliable. What I like about them is that they do not charge you UK VAT.
 

RandomGRK

Expert Member
Joined
Nov 4, 2008
Messages
1,708
Have any of you recently used clove.co.uk to import a phone?

I have looked around in the threads to see, but I have not seen anything recent. If I use them I would like to make sure that I is not going to take ages to get the phone shipped here and obviously I want to know they are reliable. What I like about them is that they do not charge you UK VAT.

I just used MobileFun. Very good experience. A little more expensive than clove per item but a much cheaper delivery fee and a wider selection.

With Clove I placed an order and they were struggling to get stock and they were in constant communication with me. I finally cancelled it but wouldn't hesitate to order from them.

Both are awesome.
 

isimobile

Active Member
Joined
May 2, 2013
Messages
77
Feedback: Review

Feedback:

So I decided to make us of them. Here is my story.

I emailed them to ask about stock availability for the product I was looking at, and they said it was on backorder and it will arrive on Monday. I asked about my reservations I had and they promptly replied to answer my concerns. Which in my book is good, they even said I can wait until Monday to do payment.

I placed the order and paid for it on Tuesday Night 28/05/2013, Luckily just before the Rand tanked(The rand kept on weeking and I did not want to take a chance on waiting longer). They did some security checks to make sure that I am the valid card holder for an international purchase, it took no more than half a day.
They mailed me on Wednesday afternoon to say everything is on order and they should ship my order on Monday.

Monday afternoon I received a confirmation from DHL it shipped from them. DHL Phoned me on Tuesday morning for custom clearance information and import tax payment, which I supplied and I paid the import tax plus R150 DHL fee on Tuesday afternoon. According to the DHL process it arrived on Wednesday morning in JHB and they waited for custom clearance and my Payment to show, which can take up to two days with EFT from one bank to another. This morning I received an update to say it cleared customs and is on-route for delivery. I received it around 10:00am.

All in all I say this was a very good experience. Was my first import as well so I am very happy chappy! :D

Why did I choose them? They did not charge me VAT!, I saved 20% on the price. The shipping was also very reasonable priced. (Fed-ex or DHL).

I am now the owner of a brand spanking new Sony Xperia Tablet Z!

I hope you find this use full.
 
Last edited:

Franky03

Well-Known Member
Joined
Nov 29, 2011
Messages
212
Thanks for the review, good to know they are reliable since I have been wanting to use them for quite some time now to buy accessories for my Xperia Z
 

LStock

Member
Joined
Feb 8, 2013
Messages
23
Interesting, what were the duties that you paid on your Xperia Z if you don't mind me asking ?
 
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