R1m Cellphone bill

FFS, how come of all "service" providers Telkom can get this right but the cell operators can't, the minute my Telkom account goes over the limit I get an sms warning me of the fact. Sounds like the cellular operators just screwing the consumer again :mad:
 
+1,000,000
Couldn't agree with you more, they hope the consumer would pay up & write the "debt" of if s/he goes to the media.
 
CPA would but what I've read, it only applies to contracts signed after 1st April 2011. Could be wrong though.
 
Heh, when I see bills of 50k and almost a million, it makes the +/-10k I had to pay to VC a few years ago seem like small change. So much for a call limit on my 3G modem.

Have been on prepaid pretty much since then, works for me.

B
 
OMB said:
FFS, how come of all "service" providers Telkom can get this right but the cell operators can't, the minute my Telkom account goes over the limit I get an sms warning me of the fact. Sounds like the cellular operators just screwing the consumer again :mad:
Click to expand...

"The fraudster dials the stolen number repeatedly and simultaneously connects multiple calls, which is how the massive bill was run up in so little time"

how do you track this when its a continuous call ?
 
What I don't understand is how they are able to enforce prepaid limits so effectively, but claim that they cannot reliably enforce a limit on a contract. Sounds like BS to me.
 
Mike Hoxbig said:
What I don't understand is how they are able to enforce prepaid limits so effectively, but claim that they cannot reliably enforce a limit on a contract. Sounds like BS to me.
Click to expand...

obviously different billing platforms . prepaid has way more control because you have an IN account...
 
SFW007 said:
obviously different billing platforms . prepaid has way more control because you have an IN account...
Click to expand...
It really shouldn't matter - there is still a limit defined. The only difference between the two is that one is paid upfront, and the other at the end of the billing cycle. If they were not able to enforce the prepaid limit reliably, it would result in free calls.
 
SFW007 said:
"The fraudster dials the stolen number repeatedly and simultaneously connects multiple calls, which is how the massive bill was run up in so little time"

how do you track this when its a continuous call ?
Click to expand...

the article also states "She queried “a lot” of international activity on his account, which had by that stage, she said, generated a bill of R19 000." so they already knew something was up
 
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