Rain 5G No Signal

[SeaSickMama]

I'm guessing it's the standard N5368 that I have, it hasn't updated to the new firmware so I am locked on NSA with no other option available.

Yeah same one here, dont understand how they can do a change like this then not support it.
can you not maybe please post the firmware @rain_mobile

 

[Geoff.D]

Spoke to tech guy yesterday and he said they were aware of ODU's not taking firmware and they were working on it. What ever that means.

Same old BS hoping you will go away.

 

[rain_mobile]

Hi there we are working on the issue, the h112-370 does support SA just need to be on the latest firmware sp3

 

[thean123]

Hi there we are working on the issue, the h112-370 does support SA just need to be on the latest firmware sp3

Any update on all the users using the N5368? Could you please give an answer on why you can't release the firmware so we could update it manually? You seem to be dodging the question. Still waiting on your "network team" to contact me since friday.

 

[rain_networks]

Any update on all the users using the N5368? Could you please give an answer on why you can't release the firmware so we could update it manually? You seem to be dodging the question. Still waiting on your "network team" to contact me since friday.

Hi, please PM me quick with your details. We use an over the air update server, if we can get your details we will push the firmware update to you. In the mean time if you can check your Network Mode setting, it should be on Auto

 

[thean123]

Hi, please PM me quick with your details. We use an over the air update server, if we can get your details we will push the firmware update to you. In the mean time if you can check your Network Mode setting, it should be on Auto

PM sent

 

[Yskasmetnstoof]

Ok I'm going to be flamed for this.
Please test your internet connection with a LAN cable not WIFI before you start bitching !!!!!!!

I did and do. Lan cable straight intobthe PC and guess what? Still dead line or speeds round bps.

 

[Carl Stilling]

@Carl Stilling

I have PM'ed you instead, please respond to me as soon as you get the chance ^^

OK, after extensive router placement experimentation have mounted same on 3m outside mast. Internet speeds are now usable as attached (NR sig int -80dBm and sig quality 7dB).
Cheers

 

[thean123]

Rain came this morning at 9 am to replace my CPE with the newer version. 5g up and running again. Thank you @rain_mobile @rain_networks

 

[Geoff.D]

Rain came this morning at 9 am to replace my CPE with the newer version. 5g up and running again. Thank you @rain_mobile @rain_networks

But is it really delivering? Up and working when all it is doing is connecting means nothing.