Rain 5g Terrible support

nazeerahwilliamson

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Joined
Jun 2, 2022
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After numerous days on the phone with Rain’s pathetic support team . Still no resolution to my issue . So in April I made a partial payment but I paid the full amount before the new bill came out . I even sent Rain my bank statement to prove that I have paid them but my bill shows I owe a double payment . The idiots in the call centre say one thing then I correct them and then they change their entire story. I’m gatvol this has been going on for 2 months now .
 
After numerous days on the phone with Rain’s pathetic support team . Still no resolution to my issue . So in April I made a partial payment but I paid the full amount before the new bill came out . I even sent Rain my bank statement to prove that I have paid them but my bill shows I owe a double payment . The idiots in the call centre say one thing then I correct them and then they change their entire story. I’m gatvol this has been going on for 2 months now .
HI @nazeerahwilliamson

Please provide me with your email that is linked to the rain profile via Private message
 
If you aren't sorted by the weekend, please WhatsApp me and I will put you in touch with the best rep at rain.
 
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