Rain Bunch of Scammers!!!

S

Sibongokuhle

New Member
Joined
Aug 9, 2020
Messages
1
Reaction score
3
I haven't been using this rain account for years now, based on the service being ****. I stopped using it and had an outstanding amount which i received numerous notifications asking me to settle. When i decided to check the notification it was stating that I owe R1,399.52 WTF!!!!!!! PLEASE CAN SOMEONE EXPLAIN TO ME HOOOOWW!!!!! LIKE WTF!!!!! I've just logged in now and my outstanding balance is R1,399.52. Y'all are trying to swindle money off me, my ASS that is, piece of **** company. Fraud this is, ****in FRAUUUUD!!!! I am just gutted and disgusted at the level of conman and untrustworthiness. I need this **** canceled now, and I mean now. Why is this thing still active, why, If I am under collections? CANCEL THIS **** NOOOOOWWWW!!!!!! I DON'T NEED THIS.
 

Attachments

  • F545347B-2F92-41AE-902E-EF8C6A19DAB7.png
    F545347B-2F92-41AE-902E-EF8C6A19DAB7.png
    570.4 KB · Views: 24
  • 404B9FD5-00C8-43AC-A211-927A5F699FD7.png
    404B9FD5-00C8-43AC-A211-927A5F699FD7.png
    582.6 KB · Views: 24
Sibongokuhle said:
I haven't been using this rain account for years now, based on the service being ****. I stopped using it and had an outstanding amount which i received numerous notifications asking me to settle. When i decided to check the notification it was stating that I owe R1,399.52 WTF!!!!!!! PLEASE CAN SOMEONE EXPLAIN TO ME HOOOOWW!!!!! LIKE WTF!!!!! I've just logged in now and my outstanding balance is R1,399.52. Y'all are trying to swindle money off me, my ASS that is, piece of **** company. Fraud this is, ****in FRAUUUUD!!!! I am just gutted and disgusted at the level of conman and untrustworthiness. I need this **** canceled now, and I mean now. Why is this thing still active, why, If I am under collections? CANCEL THIS **** NOOOOOWWWW!!!!!! I DON'T NEED THIS.
Click to expand...
Hi Sibongokuhle

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile
 
It seems Rain will take advantage of the no documents digital only situation. In the older days one could ask for proof that you canceled but now no one offers it anymore. I wanted to become a rain customer but after reading all the horror stories about how Rain will treat customers i am glad I went for a prepaid option. No one needs this stuff as in ever.

Perhaps it is time to file a collective complaint at the NCC demanding that proof of cancellation be made available immediately after cancellation. But me personally when I cancel I will always follow up. But yea if people can create a petition and get it signed and pushed to the NCC to take immediate action this situation can be avoided.

Multichoice reactivated my subscription without my concent and tried to demand money thankfully I kept the records because I did it on their WatsApp portal and screenshot everything. So They canceled it again and this time closed the account.

National Consumer Commission (NCC)

In Google trends it is clear people search on how to cancel this service on a day to day base.

1703009477525.png
1703009567701.png

I am not ignoring the good reviews but the unhappy customers are a crazy number. It is clear that Rain needs to work on both their products and customer services
 
Last edited:
pieter_ said:
It seems Rain will take advantage of the no documents digital only situation. In the older days one could ask for proof that you canceled but now no one offers it anymore. I wanted to become a rain customer but after reading all the horror stories about how Rain will treat customers i am glad I went for a prepaid option. No one needs this stuff as in ever.

Perhaps it is time to file a collective complaint at the NCC demanding that proof of cancellation be made available immediately after cancellation. But me personally when I cancel I will always follow up. But yea if people can create a petition and get it signed and pushed to the NCC to take immediate action this situation can be avoided.

Multichoice reactivated my subscription without my concent and tried to demand money thankfully I kept the records because I did it on their WatsApp portal and screenshot everything. So They canceled it again and this time closed the account.

National Consumer Commission (NCC)

In Google trends it is clear people search on how to cancel this service on a day to day base.

View attachment 1635765
View attachment 1635767

I am not ignoring the good reviews but the unhappy customers are a crazy number. It is clear that Rain needs to work on both their products and customer services
Click to expand...

I must have dreamt this up for my cancellation submitted on the website:

1703012137824.png

As the other guy says, many seem to just stop using it and somehow think that counts as cancelling.
 
Packet-Kollector said:
Noticed how many of these talk about "stopped using it" and not "cancel"? :)
Click to expand...
That is the thing right. You cancel you make sure it is canceled.
Remember if you cancel and they keep taking money that is theft and criminal and they can get into serious crap. So make sure it is canceled take a screen shot if possible make sure it has the date and everything and if they pull a stunt just get a lawyer to deal with them. But not just here but on many FB pages people are complaining about canceling but it never gets canceled.
 
Sibongokuhle said:
I haven't been using this rain account for years now, based on the service being ****. I stopped using it and had an outstanding amount which i received numerous notifications asking me to settle. When i decided to check the notification it was stating that I owe R1,399.52 WTF!!!!!!! PLEASE CAN SOMEONE EXPLAIN TO ME HOOOOWW!!!!! LIKE WTF!!!!! I've just logged in now and my outstanding balance is R1,399.52. Y'all are trying to swindle money off me, my ASS that is, piece of **** company. Fraud this is, ****in FRAUUUUD!!!! I am just gutted and disgusted at the level of conman and untrustworthiness. I need this **** canceled now, and I mean now. Why is this thing still active, why, If I am under collections? CANCEL THIS **** NOOOOOWWWW!!!!!! I DON'T NEED THIS.
Click to expand...
Did you cancel it ?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X