Rain have changed....

charlieharper

charlieharper

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“The network team does not feel that congestion will be a problem at any stage as we have loads of capacity,”
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Article from 2017 regarding congestion... How times have changed indeed.
memeburn.com

Rain and LTE-A congestion: here's what you can expect... - Memeburn

Numerous ISPs are piggybacking on the Rain LTE-A network to offer wireless packages. But what does Rain say about the prospect of congestion?
memeburn.com memeburn.com

Rain was great when I first got it back in mid 2018.. It was still a capped 'Fixed LTE' package and I was paying R1350/m for 220gb, but I had 20-30mbps very consistently, till December 2019 when congestion became noticeable on our neighbourhood's tower.

Sadly, it's totally oversold now in 2020 with majority of the towers over utilised (congested). Personally, in the mornings I get 10mbps+ which is acceptable, but by lunch time, it's <1mbps and I need to switch over to my MTN router, where I get 80-100mbps, but unfortunately not uncapped.

I think this is one of the cases where the McDonalds business model (many customers at low prices) is not really in the consumer's favour (in terms of positive experience) because the infrastructure (or towers) simply can't handle the demand - and lets be honest, because there's no real competitors in the uncapped consumer LTE space, they have minimal incentives keep expanding their network & performance.

I honestly think, if Rain wasn't so aggressive with their cheap pricing when they initially launched and perhaps (dare to say) had higher prices for their 'fast' uncapped packages, they probably would've had less complaints / support demands and could have invested in more engineers.

Anyway, can't wait for Fibre.
 
I am on the R479 uncapped package and would be willing to pay something like R599 p/m if it meant that Rain had extra moola to maintain the towers and if it meant people cancelled freeing up the congestion.
 
Goosfrabba said:
I am on the R479 uncapped package and would be willing to pay something like R599 p/m if it meant that Rain had extra moola to maintain the towers and if it meant people cancelled freeing up the congestion.
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Yes me too... I think something like R900 - R1200, for 24/7 full speed (i dunno, like 20-30mbps +).. and then lower packages, perhaps R600 for 10mbps, R250 for 2mbps, etc, etc.
 
Goosfrabba said:
I am on the R479 uncapped package and would be willing to pay something like R599 p/m if it meant that Rain had extra moola to maintain the towers and if it meant people cancelled freeing up the congestion.
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You're paying R479 for uncapped access daily between 00:01 and 18:00?
I see the competition has an option for R399 for uncapped access daily between 00:01 and 17:00.
That being said, there is still not nearly enough players in the market!
 
"D" said:
You're paying R479 for uncapped access daily between 00:01 and 18:00?
I see the competition has an option for R399 for uncapped access daily between 00:01 and 17:00.
That being said, there is still not nearly enough players in the market!
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R479pm is uncapped 24/7. R250pm is uncapped from 23:00 until 18:00.
 
Oh OK! Then I guess you'll have to fork out R899 or more if you want to switch, unfortunately. (Instead of R599)
Too few players offering 24/7 uncapped, clearly!
 
Yet they advertise more and more making their network even more congested.

I suspect they are about to raise the price of the R250 package soon.
 
Kaysway said:
Guys, if rain is not working out for you, please opt for another service provider. Free up the congestion for us who are enjoying the service .

Many thanks.
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Don't worry your tower will get congested too. Just wait and see :p
 
cr@zydude said:
R479pm is uncapped 24/7. R250pm is uncapped from 23:00 until 18:00.
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We also in the uncapped 24/7 package for R479. Mixed results. Sometimes it's good sometimes it's kak. Sometimes it just doesn't work. Rain support is a joke, not a good joke but like a stupid joke that the guy who thinks he's all that tells at a party kind of joke.
 
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