Rain no network

[Thembinkosi N]

Active but no connection, assistance please

 

[rain_mobile]

Hi @Thembinkosi N

Please see your DM

 

[Ng84]

Hi bro

Active but no connection, assistance please

I am experiencing the same issue it's over a week now. Did u manage to get yours working?

 

[Thembinkosi N]

Good day, I hope you well.

I received assistance from @rain_mobile

I just had to remove the old APN which was there and had it reset then restarted the device. Also check your device connection 2G/3G/4G or 5G of its set correctly on your network settings

Followed the instuctions as mentioned then was sorted.

I hope you get yours well in time

 

[rain_mobile]

Hi bro

I am experiencing the same issue it's over a week now. Did u manage to get yours working?

Hi @Ng84

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile