Rain (No service) Poor network service

[BlackMamba]

I think it has been long Rain customers struggling with poor network, poor customer care... To the rain rep can you tell us what rain did the past year to improve your network stability, according to me the network has gone bad to worse and from worse to garbage.

I had a spot at home were I use to get 1mb/s but now it's NO SERVICE....

 

[rain_mobile]

I think it has been long Rain customers struggling with poor network, poor customer care... To the rain rep can you tell us what rain did the past year to improve your network stability, according to me the network has gone bad to worse and from worse to garbage.

I had a spot at home were I use to get 1mb/s but now it's NO SERVICE....

Hi @BlackMamba

Apologies about that. I will check what might be the cause and contact you.

 

[BlackMamba]

24 hours later @rain_mobile rep is yet to contact me. It happened before

 

[rain_mobile]

24 hours later @rain_mobile rep is yet to contact me. It happened before

Hi @BlackMamba

I humbly apologise for the delay and for the inconvenience, I will give you a call now

 

[Kiemo]

24 hours later @rain_mobile rep is yet to contact me. It happened before

Remember rain isn’t in Cape Town … so this whole looting is putting everything at a stand still … watch DSTV so long

 

[BlackMamba]

Remember rain isn’t in Cape Town … so this whole looting is putting everything at a stand still … watch DSTV so long

So people are also looting rain internet?

 

[Kiemo]

So people are also looting rain internet?

Uhm … the cable in the ocean it’s thick and it’s worth a lot of money .. remember when that cable get damaged everyone is effected