Rain One Sim issues - Cant receive calls

[rain_mobile]

Hi @Karabelo061

Please see you PM

 

[neoprema]

Your phone needs to have VoLTE enabled. If your phone doesn't support it, then you'll need to use the Rain talk app as your default dialer to make/receive calls.

I think it’s this too. Took me a while to figure it out for a family friends phone.

Also not also devices support VoLTE

 

[Tldr]

Hi @AmyEx

Kindly note that we have sent you a PM.

I'm having the same issue.

 

[rain_mobile]

I'm having the same issue.

Hi @Tldr

Please have a look at your PM's we will assist you further.

 

[Alexander the Straight]

One day you will tell your grandchildren about this shortlived blessing you took for granted ...

At first I was hopping mad about not receiving calls, then I accepted it and now freely hand the number associated with this rain sim to insurance companies and anyone likely to harass me. I have a dual Sim phone with another Sim card that works perfectly fine.

Rain mobile is an utter joke from start to end. I logged a query about porting my number back to my previous network and 3 months later no response at all from Rain.

So Rain has become nothing more than a barrier between me and annoying telesales calls.

 

[rain_mobile]

At first I was hopping mad about not receiving calls, then I accepted it and now freely hand the number associated with this rain sim to insurance companies and anyone likely to harass me. I have a dual Sim phone with another Sim card that works perfectly fine.

Rain mobile is an utter joke from start to end. I logged a query about porting my number back to my previous network and 3 months later no response at all from Rain.

So Rain has become nothing more than a barrier between me and annoying telesales calls.

Hi @Alexander the Straight
Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

Thanks, rain

 

[samifry87]

Hello I'm also experiencing the same problem, I'm soo stressed I don't know what to do

Please help I have the same problem. I do have volte but I'm not able to make or receive calls from my phone app. Can dial calls and lucky if it goes through after 6/7 tries. I'm now not receiving calls. It doesn't ring and doesn't even show I have missed calls. It shows I have had incoming calls (which were missed calls) but only if I check the apps call log.

 

[samifry87]

Please help I have the same problem. I do have volte but I'm not able to make or receive calls from my phone app. Can dial calls and lucky if it goes through after 6/7 tries. I'm now not receiving calls. It doesn't ring and doesn't even show I have missed calls. It shows I have had incoming calls (which were missed calls) but only if I check the apps call log.

This is all with rain talk app

 

[rain_mobile]

This is all with rain talk app

Hi @samifry87,

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile