Rain One SIM - Not receiving incoming calls

[Johan$teyn]

I have recently ported to Rain as part of the "Rain One" service. I am not receiving incoming calls at all. I installed the Rain Talk app and I am able to make outgoing calls but in terms of incoming calls I am just receiving messages that I have missed calls, my phone doesn't even ring..... I have tried to call the Rain call centre on numerous occasions to no avail. The consultants just transfers me to the Voice department but I never get through to them, holding on for ages or the call just cuts off. This is very poor service from Rain. Unfortunately I can't port back to my previous provider as there is a waiting period. Can anyone assist in this regard?

 

[rain_mobile]

Hi @Johan$teyn

Please provide me with your email via PM using the following link: https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[Khofi@89]

I can't receive calls from my rain sim card

 

[rain_mobile]

Hi @Khofi@89

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile