Wellingtonsalaz
New Member
- Joined
- Feb 27, 2021
- Messages
- 1
- Reaction score
- 0
Thank you for poor services.
I failed to log on to rain network from Monday 23 Feb up to now.I send emails called your customer care to no apparent success.
I have incurred costs over R300 including calling your office only to be dropped no calling back.From Monday someone kept saying I will escalate the case to network guys .I lost customers because I was not connected.Rain must refund me for unused data period plus all costs of calling ,emailing and great inconvinience. I hired services of an IT specialist to check router only to discover it's your problem.I have asked to talk to a senior person Manager or Supervisor to no avail.
Thank you for poor services, from 1 March I'm engaging services of professional, organized and reliable service providers.
Disappointed customer
Wellington 0783585447
Show quoted text
I failed to log on to rain network from Monday 23 Feb up to now.I send emails called your customer care to no apparent success.
I have incurred costs over R300 including calling your office only to be dropped no calling back.From Monday someone kept saying I will escalate the case to network guys .I lost customers because I was not connected.Rain must refund me for unused data period plus all costs of calling ,emailing and great inconvinience. I hired services of an IT specialist to check router only to discover it's your problem.I have asked to talk to a senior person Manager or Supervisor to no avail.
Thank you for poor services, from 1 March I'm engaging services of professional, organized and reliable service providers.
Disappointed customer
Wellington 0783585447
Show quoted text