Rain seriously Rain?

[Car1000]

I took rain my worse nightmare. They gave me 4G sim that did not work proper then upgraded me after 3 days cutting of my 4G sim that i already paid for. My new 5G arriver but never worked cause they upgraded me without signal in my areas.They collected the 5G sim and router that never worked. My 4G was never reactivated or swapped and they seriously debiting my account with the oddest amounts ever. And when you call their number hardly works. If you lucky the number will work once in 20 calls. And try emailing them ai i am so disappointed this is a mess. I am so tired if i don't get my refund i am going to report them through the channels of ICASA and Ombudsman as i am just tired of them now.

 

[NeonNinja]

What are these "oddest amounts ever"?

 

[rain_mobile]

Hi @Car1000

my apologies for the inconvenience caused.

Please use the link to provide me with the email address linked to your profile.

https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[Car1000]

What are these "oddest amounts ever"?

Like R84.86 and R144.00 the R190.07 just amounts you have no idea what its for

 

[Car1000]

Hi @Car1000

my apologies for the inconvenience caused.

Please use the link to provide me with the email address linked to your profile.

https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

Done

 

[Car1000]

Done I called i emailed and i did the above for you... and guess what have not heard a word from you .

 

[rain_mobile]

Hi @Car1000

Please note i have responded at 10:00 to the PM you sent earlier