Rain zte 5g

[Lennychimange]

I received my 5g yesterday from rain with zte router and sim registration the wifi still not working, internet light shows red ,I called support and they told me to reset it factory settings however still not working ,moved it around the house and still nothing
Please assist with troubleshooting on how to get this work
Thanks

 

[rain_mobile]

Morning @Lennychimange

Please use the below link to PM me your email address so I may assist you further.

https://mybroadband.co.za/forum/conversations/add?to=rain_mobile